If you have a fire or water emergency, please call us now at (804) 378-2323

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

Summer Grilling Safety

7/23/2019 (Permalink)

Summer time means grilling outside with friends and family and July is the peak month for grilling! However, according to the National Fire Protection Association this fun summer time activity has a heavy potential for home fires.

According to the NFPA, "in 2013-2017, fire departments went to an annual average of 10,200 home fires involving grills, hibachis or barbecues per year, including 4,500 structure fires and 5,700 outside or unclassified fires. These fires caused an annual average of 10 civilian deaths, 160 civilian injuries and $123 million in direct property damage."

Follow these safety tips so you and your family won't be victim to these statistics.

  • grills should only be used outside
  • place the grill at least 3 feet away from structures and out from under low hanging trees
  • keep children and pets away from the grill
  • remove grease from that builds up on the grill
  • check the propane grills gas tank for leaks or damage before using it
  • if you smell gas while cooking, quickly get away and call the fire department

If you experience a fire damage, call SERVPRO of Chesterfield at 804.378.2323.

Commercial Cleaning Services in Chesterfield

7/22/2019 (Permalink)

If you are a business owner, or run a particular business that receives a lot of visitors and foot-traffic, you know how important it is to keep your business looking clean and in good shape. A lot of times, you don't have the time to worry about the common wear and tear that gradually soils your office.

When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Chesterfield for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

SERVPRO of Chesterfield offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

  • Air Ducts and HVAC
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, Hardwood Floors
  • Odor Removal and Deodorization
  • Vandalism

Understanding The Mold Remediation Process

7/22/2019 (Permalink)

At SERVPRO of Chesterfield, we understand mold. We understand what causes mold, what necessary steps to take, the right equipment to use, and of course, the prevention of future mold growth. 

These steps listed below describe our process and the best practices when it comes to mold remediation.

  1. Contact SERVPRO of Chesterfield Immediately

The mold cleanup and restoration process begins when you call us. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

  1. Inspection and Mold Damage Assessment

We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

  1. Mold Containment

Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

  1. Air Filtration

Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

  1. Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

  1. Cleaning Contents and Belongings

We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

  1. Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. The restoration step gets your home or business back to normal.

Prevent Water Damage from Rain

7/10/2019 (Permalink)

Everyone loves the occasional summer thunderstorm - but it could cause major problems if rain water seeps into your home. One of the most common sources of water damage in a home is from rain water. It can enter through leaks in your roof, seeping in from the foundation, or even flooding into your basement. It is important to take the necessary steps to prevent water damage in your home such as:

Checking for proper drainage:

  • inspect your roof thoroughly for structural damage or holes
  • clear your gutters from leaves and other debris that could block the flow of water from draining into the yard

Install or Check Sump Pumps:

  • sump pump are very effective for keeping rainwater out of your house
  • have a professional check your sump pump to insure it is working properly once a year

Check sealant inside and outside foundation

  • make sure the tar sealant covering the inner and outer sides of the foundation are intact

Inspect the slope of your lawn

  • grading is the slope of your lawn and it should always slope away from your home to redirect the rainwater from flooding around the foundations

When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. SERVPRO of Chesterfield can respond immediately to storm and flooding conditions.

Water Damage and Using the Right Equipment

7/10/2019 (Permalink)

SERVPRO of Chesterfield understands the utilizing the proper equipment makes a measurable difference in reducing claims loss expense. When it comes to a water damage, time matters. SERVPRO of Chesterfield will answer your call with fast action, exceptional equipment, and trained, uniformed personnel.  The right tools for the job is vital to timely mitigation. Here's how we break it down:

Psychrometrics

Psychrometry is the study of the air and its properties. The properties of temperature, humidity, vapor pressure and dew point are measured to evaluate air conditions in the structure, enabling a SERVPRO of Chesterfield professional to create the proper atmosphere for more efficient drying.

Detection Equipment

Moisture Sensors - used to detect moisture in carpets, baseboards and walls.

  • Moisture Meters - used to determine the actual moisture content of various materials. The moisture tester provides accurate moisture readings that enable the professional crew member to monitor the drying process.
  • Thermohygrometers - measure both temperature and relative humidity. Capturing these two readings, a professional using a psychrometric chart can calculate specific humidity, dew point and vapor pressure.

Sewage Cleanup

7/10/2019 (Permalink)

Sewage back-ups and toilet overflows are some of the most common issues home and business owners can experience. Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness.

Special training and equipment is necessary to safely clean this type of contamination. That’s why it is important to call the professionals who have over 30 years of experience cleaning up these types of issues. SERVPRO of Chesterfield understands that there are three major types of contaminated water and the necessary steps to handle each scenario. SERVPRO of Chesterfield will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The Three Types of Water

Category 1: Clean Water

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: Gray Water

  • May contain bacteria and viruses - may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.
  • Can quickly degrade into category 3 if left untreated.

Category 3: Black Water

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

If your home or business experiences a sewage issue, it should be treated as quickly as possible. Call SERVPRO of Chesterfield at 804.378.2323 and our professionals will respond 24 hours a day for emergency services.

Tornado Season

7/1/2019 (Permalink)

Luckily, in the Chesterfield, VA we do not experience the potential threats that tornadoes can have as often as other parts of the country. These places include the upper Mid-west, the northern and southern plains and the Gulf coast.

Tornado season usually refers to the time of year the U.S. sees the most tornadoes. The peak “tornado season” for the Southern Plains is during May into early June. On the Gulf coast, it is earlier during the spring. In the northern plains and upper Midwest, tornado season is in June or July. But, remember, tornadoes can happen at any time of year. Tornadoes can also happen at any time of day or night, but most tornadoes occur between 4–9 p.m.

However, it is always a good idea to be prepared in case a disaster strikes. About 1,200 tornadoes hit the U.S. yearly. Since official tornado records only date back to 1950, we do not know the actual average number of tornadoes that occur each year. Plus, tornado spotting and reporting methods have changed a lot over the last several decades.

SERVPRO of Chesterfield will respond 24-hours a day to emergency fire and water services. We are a proud partner with the Red Cross and take part in cleaning up damages after a storm. SERVPRO of Chesterfield is also an extreme team, meaning we can travel across the country to assist with a storm damage or very large loss. We have the tools and the people who have experience in water, storm, fire damage restoration and we are always here to help.

Using the Right Equipment for Fire Damages

7/1/2019 (Permalink)

We believe at SERVPRO of Chesterfield that the right tools for the job is vital to timely mitigation and restoration, but perhaps more important, SERVPRO of Chesterfield fire damage professionals are thoroughly trained in fire cleanup and restoration. For instance, knowing the different types of smoke and their behavior patterns are vital to proper restoration.

  • Wet Smoke – Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.
  • Dry Smoke – Paper and Wood; Fast burning, high temperatures, dry, powdery, nonsmeary residues.
  • Protein – Virtually invisible, discolors paints and varnishes, extreme pungent odor.
  • Fuel Oil Soot – Furnace Puff Backs.
  • Other Types – Tear gas, fingerprint powder and fire extinguisher residue.

Deodorization Equipment

Ultra Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to apply fungicides and disinfectants.

Thermal Foggers dispense solvent-based products in large volume, dense fogs suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles.

Thunderstorm Safety and Preparedness

6/24/2019 (Permalink)

According to the Red Cross, A thunderstorm is considered severe if it produces wind gusts of at least 58 miles per hour. Every thunderstorm produces lightning, which kills more people each year than tornadoes or hurricanes. Heavy rain from thunderstorms can cause flash flooding, and high winds can damage homes and blow down tree and utility poles - causing widespread power outages.

WATCH vs. WARNING

Watch: Severe thunderstorms are possible in and near the watch area

Warning: Severe weather has been reported by spotters or indicated by radar. Warnings indicate imminent danger to life and property.

Be Prepared

  • Learn about your local community’s emergency warning system for severe thunderstorms
  • Pick a safe place in your home for household members to gather during a thunderstorm This should be away from windows, skylights and glass doors that could be broken by strong winds or hail
  • Make a list of items to bring inside in the event of a severe thunderstorm
  • Make trees and shrubbery more wind resistant by keeping them trimmed and removing damaged branches
  • Protect your animals by ensuring that any outside buildings that house them are protected in the same way as your home

Make Preparedness Kit

  • Water—one gallon per person, per day
  • Food—non-perishable, easy-to-prepare
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First aid kit
  • Medications (7-day supply) and medical items
  • Multi-purpose tool
  • Sanitation & personal hygiene items
  • Copies of personal documents
  • Cell phone with chargers
  • Family & emergency contact information
  • Extra cash

Final Step

Call SERVPRO of Chesterfield at 804.378.2323 if your home or business experiences damages from a storm. We have the resources to handle any size disaster.

Soot Damage from Fire

6/19/2019 (Permalink)

Soot from a fire damage can have a big impact on walls, appliances, and furniture.  Be sure to have your belongings cleaned as soon as possible to limit the potential damage soot can leave behind.  SERVPRO of Chesterfield takes the time and diligence necessary to make sure everything is cleaned properly leaving no residue behind to stain. We understand how important it is to save a customer's personal items and return them back looking better than ever. That's why we invest in the best technology in the restoration industry to do just that! Our new ultrasonic content cleaning system is designed to carefully and thoroughly clean items affected from smoke and soot damage. Everything is transported in carrying baskets to cut back on human errors.

Commercial Services for Your Business

6/19/2019 (Permalink)

SERVPRO of Chesterfield is the 2nd largest SERVPRO Franchise on the East Coast. Out of 1,700 franchises, SERVPRO of Chesterfield was ranked #4 Best Franchise in 2016. We take pride in our work and we provide great service to our local commercial businesses.

Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Chesterfield has the resources and expertise to give you excellent results while minimizing the disruption to your clients. We can help make it “Like it never even happened.”

Here is a list of some of the businesses we provide service to:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

SERVPRO of Chesterfield responds quickly to your Chesterfield fire, water, or mold damage emergency, 24 hours a day. Whether the damage occurs in a small business building or a big box store, we have the training, experience, and equipment to handle the situation.

Is Your Home Ready for the Storm?

6/17/2019 (Permalink)

This time of the year is known for surprising thunderstorms that can appear quickly and sometimes, without us being aware. That's why it's important to prepare your home and take the necessary precautions before heavy rains or winds damage your property.

Follow These Suggested Tips:

  • Check gutters - make sure your downspouts drain away from the home's foundation and clear the gutters for debris blockage
  • Clear limb and trim trees - loose limbs can puncture your home's exterior
  • Secure furniture - patio furniture and other large items in your yard are at risk of flying away and damaging your home's exterior
  • Stock a basic emergency kit - water, food, battery radio, flashlight, first-aid kit

If your home experiences a water damage after a storm hits, don't hesitate to call SERVPRO of Chesterfield at 804.378.2323.

Never too Early to Be Prepared

6/13/2019 (Permalink)

Before Winter Storms and Extreme Cold

To prepare for a winter storm you should do the following:

Before winter approaches, add the following supplies to your emergency kit:

  • Rock salt or more environmentally safe products to melt ice on walkways. Visit the Environmental Protection Agency for a complete list of recommended products.
  • Sand to improve traction.
  • Snow shovels and other snow removal equipment.
  • Sufficient heating fuel. You may become isolated in your home and regular fuel sources may be cut off. Store a good supply of dry, seasoned wood for your fireplace or wood-burning stove.
  • Adequate clothing and blankets to keep you warm.
  • Make a Family Communications Plan. Your family may not be together when disaster strikes, so it is important to know how you will contact one another, how you will get back together and what you will do in case of an emergency.
  • A NOAA Weather Radio broadcasts alerts and warnings directly from the NWS for all hazards. You may also sign up in advance to receive notifications from your local emergency services.

Download FEMA’s Be Smart. Know Your Alerts and Warnings for a summary of notifications at:www.ready.gov/prepare. Free smart phone apps, such as those available from FEMA and the American Red Cross, provide information about finding shelters, providing first aid, and seeking assistance for recovery.

  • Minimize travel. If travel is necessary, keep a disaster supplies kit in your vehicle.
  • Bring pets/companion animals inside during winter weather. Move other animals or livestock to sheltered areas with non-frozen drinking water.

Mind Your Gutters

6/13/2019 (Permalink)

Without gutters, your home would suffer severe damage from rain and other debris that builds up or pools on your exterior. It is important to mind your gutters year-round and make sure they are working properly and free of leaks or holes.

Things to look out for:

  • Older gutters - sometimes they can have open seams and possible leaks from damage over the years. It's suggested to inspect your older gutters at least 5 times a year and fill holes with gutter caulk.
  • Build Up of Leaves - if you have large trees on your property that deposit leaves, sticks and other natural droppings on your house, it's important to clean them out quarterly. 
  • After the storm - rain, hail, wind or ice storms can break or crack your gutters so inspecting them after a storm and caulking the holes is highly suggested. Also after the storm wet leaves and debris can form ant or termite infestations.

These are just a few quick tips to keep in mind to ensure your gutters are working properly and protecting your home from a potential water damage. If you do experience a roof leak, don't hesitate to call SERVPRO of Chesterfield at 804.378.2323.

Is Your Business Ready When Disaster Strikes?

6/5/2019 (Permalink)

Does your business have a plan of action in case of an emergency? These emergencies can stem from natural hazards like floods, hurricanes, or earthquakes, to interior accidents like sewage backups or fires. It is important to know what to do and who to call when you encounter these situations. Although, sometimes the people in the know aren't present when these disasters happen. That's why SERVPRO of Chesterfield can provide a free service called the ERP (Emergency Ready Plan) so that anyone can have access to the correct info and plan of action. The ERP is accessed through a mobile app or a printed out informational packet locate don site of the location. The ERP includes information such as water gas shut off locations, local emergency numbers, and the decision makers contact information. If you think your business is in need of an ERP, contact SERVPRO of Chesterfield at 804.378.2323 to request one today!

Commercial Duct Cleaning

6/5/2019 (Permalink)

Are your employees complaining of funny smells, headaches, or allergy irritants inside your office? This may be caused by the build up of contaminants in your HVAC duct system. If you've never had your ducts cleaned before, chances are that dust, pollen, mold, odors, dirt and debris and more could be spreading through the air that you and your employees are breathing. All these contaminants are circulating and disrupting work and can sometimes cause health issues. SERVPRO of Chesterfield has the tools to thoroughly clean the entire duct system to prevent these hardships. Not to mention, a clean and contaminant-free duct system could also save money in the long run by running more efficiently. It is important to keep your employees happy and healthy and SERVPRO of Chesterfield is always here to help keep your duct system clean.

Is Your Home Ready for Vacation?

6/5/2019 (Permalink)

How do you know your home is going to be protected while you're away on vacation? Taking the precautionary steps to avoid a water or fire damage is the key to avoiding an accident while you're away.

Here are some of the steps to take:

  • Shut off gas and water at the meter, supply tank or appliances
  • Turn off the water valves to washing machines, sinks, and the dishwasher
  • Check your smoke detectors to ensure they are working properly
  • Adjust your thermostat to 75-80 degrees, which should help control usage.

Unfortunately, our team at SERVPRO of Chesterfield has had customers who have returned home after their week-long vacation to find their house is flooded. We want to encourage everyone to take these steps to cover your bases and avoid a disaster!

IICRC Water Damage Restoration Certified Staff

5/22/2019 (Permalink)

Here at SERVPRO of Chesterfield, we believe in the importance of knowledge across all aspects of our employees. Whether you are out in the field handing the services first-hand, or in the office speaking on the phone with the customer, it is important that everyone is educated on our services. That's why SERVPRO of Chesterfield hosts multiple classes throughout the year for our technicians, project managers, office staff and even our sales and marketing team. IICRC stands for the Institute of Inspection Cleaning and Restoration Certification. Once you become IICRC certified in Water Damage Restoration, you have then pledged to perform services with skill, honestly and integrity to provide the consumer with the highest standard of care and expertise. Although they may not be in your home or office handling your water damage, our newly-certified office staff can certainly assist you with their certified knowledge and expertise in water damage restoration!

Water Takes The Path of Least Resistance

5/7/2019 (Permalink)

When you look at the water on the floor of your living room, all you see is what's on the surface. Soaking up the water yourself is not the best idea to fully safe your floors and sub floors from damage.

When you call SERVPRO of Chesterfield, a trained Project Manager will access the situation using specific tools to determines what materials and contents are wet, and how wet are those affected items.

The Project Manager employs several instruments to monitors conditions at the job site.

The Hydrosensor Moisture Probe is a durable, reliable sensor that measures 31" in length and was designed for detecting moisture in carpet and pads. The sensor features an ergonomically designed handle, stainless steel tubing, and retractable nickel-plated points.

The moisture probe has two prongs on the end. Typically, the restorer will only us this instrument on carpet because it can leave marks on the wall. This instrument will only determine if a surface is wet, not how wet.

The #791 Delmhorst HT-4000 Thermo-Hygrometer is a stand-alone thermo-hygrometer for building inspection and restoration contractors. The HT-4000 has the same fast acclimating RH/T sensor found in the Navigator Pro 3-in-1 Moisture Meter. For those who prefer having separate meters, the HT-4000 is the solution. The HT-4000 Thermo-Hygrometer's sensor is also detachable, making this meter ideal for testing a concrete slab.

The penetrating meter will tell us how wet the surface is. However, the restorer will want to use this device in an inconspicuous place because it to can leave marks on a wall.

We also have a non penetrating moisture meter which can be used anywhere!

Esporta Soft Goods Cleaning

4/8/2019 (Permalink)

When you have a water damage in your home, typically the floors, walls and ceilings are affected. Not only does SERVPRO take care of the water damaged structure, but we also clean the affected contents in the home as well. Whether it is clothes, stuffed animals, shoes, purses, etc., SERVPRO carefully packs up the contents and brings them back to our facility to be cleaned.

SERVPRO of Chesterfield has state-of-the-art Esporta cleaning system on-site that can make water damaged, mold damaged, and even smoke and soot damaged items look like new again. When the SERVPRO of Chesterfield crew arrives to your home after a damage has occurred, our trained professionals with pack up each affected item and thoroughly clean the contents to be delivered back to the customer. This is so important for customers who have items they would rather try and restore rather than replace.

SERVPRO of Chesterfield has been fighting fire and water damages for over 30 years and we will continue to make our customers happy by restoring their home as well as their personal contents.

Veteran Home Fire

4/1/2019 (Permalink)

Henrico Board of Supervisors Meeting

Last week, the Henrico Board of Supervisors invited SERVPRO of Chesterfield and other groups involved in repairing Vietnam Vet Walter Flanagan's home fire to be recognized for helping a fellow resident at his time of need. Our General Manager, Bobby Morgan originally went out and met with the fire marshal, building inspector and the customer. The homeowner got the house from his parents but has no homeowners insurance. His parents kept everything and every room was full of contents. Our crews delivered boxes, packing paper, sharpies, trash bags, and packing tape to the home and began boxing up the homeowner's belongings that can be saved and cleaned from the smoke and soot damage. Our crews also set up a generate to give power to his home. While our team helped out this veteran, we also involved the local news to call for other groups or organizations to donate their time and resources. With an outpouring of love and generosity, multiple local organizations stepped in to help this veteran out and we were able to get him back inside his home with a new renovated kitchen and all new appliances.

Professional Water Damage Help

3/20/2019 (Permalink)

No one plans for a fire to erupt in their home or business. Unfortunately, fire damage can occur at any time especially during this time of year. Space heaters, fire places, cooking equipment and candles are all perfect examples that could ignite your home into flames. Some people’s first reaction after a fire is to begin cleaning it up themselves. Here’s why you shouldn’t.

Water Damage – When the fire department responds to a fire in a home or business, they spray gallons of water into your property. The water will get everywhere- furniture, electronics, ceilings, clothing, floors, etc. The longer you wait to remove the water, the faster the damage will set in. Don’t try to remove the water yourself. You will waste valuable time that could be sent soaking up that damaging water. Calling SERVPRO of Chesterfield is the best option to quickly, efficiently and professional remove the water and to begin remediation to your home or business.

Soot DamageSmoke Damage – along with the extensive damage a fire can cause, soot and smoke damage is just as tricky. Smoke will get everywhere and travel throughout your home or business. It will affect everything in your home from furniture, clothing, walls, ceilings and floors. Soot will also be left behind staining walls and ceilings. SERVPRO of Chesterfield has the necessary products to property remove smoke and soot damage, as well as treating the contents affected by the fire.

Effected Contents – In some cases, a homeowner will discard their personal items effected by fire or smoke damage. This is another reason why you should call SERVPRO of Chesterfield. We can asses and inspect items to determine whether they are salvageable or unsalvageable. Our team will collect every item and thoroughly document each item to keep track and inventory all contents. A lot of times, we can clean and deodorize the effected contents.

Leave it to the professionals who have been restoring fire damages for over 30 years. We have the people, the tools, the equipment and the experience to handle any size disaster. Don’t try to handle it on your own. Time efficiency is key when it comes to a fire in your home or business.

Esporta Soft Goods Cleaning

3/20/2019 (Permalink)

Esporta Certified Operator

Sentimental items can't be replaced, but many can be restored. SERVPRO of Chesterfield is an Esporta Certified Operator. We utilize the best restoration technology to restore soft contents damaged by water, smoke, soot, mold and biological & chemical contaminants.

Restoration Technology

Items are held stationary and passed though detergent-laden water. The multi-stage computer controlled process utilizes proprietary detergents. The combination of hydraulic action and environmentally friendly detergents restores items to Food Grade Clean by removing 99% of contaminants, while still being gentle on the planet.

What Can Be Restored?

  • Leather goods of all kinds
    • shoes
    • purses
    • jackets
  • Laundry of all kinds
    • wash and fold
    • press and hang
  • Household goods of all kinds
    • sleeping bags
    • pillows
    • comforters
    • stuffed animals
  • Unique articles such as sports equipment
  • A wide variety of other articles

Holiday Fire Safety

11/19/2018 (Permalink)

Thanksgiving is the leading day of the year for home fires involving cooking equipment. Sometimes there are multiple people in the kitchen taking part in the preparations of multiple dishes. It can be hectic and dangerous, so keeping fire safety in mind is important!

Look at the Facts:

  • According to the NFPA, in 2014, nearly four times as many home cooking fires occur on Thanksgiving as on a typical day.
  • And, in the same year U.S. fire departments responded to an estimated 1,730 home cooking fires on Thanksgiving, the peak day for such fires.
  • Unattended cooking was by far the leading contributing factor in cooking fires and fire deaths.
  • Cooking equipment was involved in almost half (48%) of all reported home fires and civilian and tied with heating equipment for the second leading cause of home fire deaths.

Safety Tips:

  • Stay in the kitchen when you are cooking on the stovetop so you can keep an eye on the food.
  • Stay in the home when cooking your turkey and check on it frequently.
  • Keep children away from the stove. The stove will be hot and kids should stay 3 feet away.
  • Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
  • Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
  • Keep knives out of the reach of children.
  • Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
  • Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
  • Never leave children alone in room with a lit candle.
  • Make sure your smoke alarms are working. Test them by pushing the test button.

For more information, please visit SERVPROchesterfield.com to see what SERVPRO of Chesterfield can do to help if disaster strikes. We are available for 24-hour emergency fire and water services.

Info provided by: http://www.nfpa.org/public-education/by-topic/wildfire-and-seasonal-fires/thanksgiving-safety

Why Choose SERVPRO of Chesterfield for Fall Cleaning

10/22/2018 (Permalink)

Everyone has heard of spring cleaning, but not everyone knows the importance of fall cleaning! This is the time of year to get your house ready for the fall and winter weather. Check out this handy checklist of what to do before the fall leaves and winter weather takes over.

  • Vacuum all lamp shades
  • Hand clean all light fixtures
  • Check gutters, clean if needed
  • Wash windows and make sure they are sealed properly
  • Have rugs professionally cleaned by SERVPRO of Chesterfield
  • Wipe out kitchen and bathroom cabinets
  • Test smoke & carbon monoxide detectors
  • Wipe out window wells
  • Sweep out garage
  • Clean and store patio furniture
  • Clean or replace shower liners
  • Clean washing machine
  • Clean dishwasher
  • Go through food pantry
  • Clean oven
  • Clean and organize closets
  • Clean grill

And last but not least, purge! Donate what you don’t need, wear, or use.

If you don't want to take on the fall cleaning yourself and you would like to have your house professionally and thoroughly cleaned, call SERVPRO of Chesterfield for an estimate at 804.378.2323.

What To Do Until Help Arrives: Water Damage

10/12/2018 (Permalink)

Last night, Hurricane Michael made its way through central Virginia causing heavy rains and winds. Thousands across the area have lost power and have experienced flooded basements, crawl spaces, fallen trees on homes and businesses. Water damages like these can impact your home or business if it’s not addressed quickly.

Luckily, SERVPRO of Chesterfield has the tools and man-power to address everyone’s issues as quickly as possible. However, since we cannot get to everyone at the same time, we can offer tips and measures to take while you wait for help to arrive.

What To Do Until Help Arrives:

  • Shut off the source of water is possible
  • Turn off circuit breakers for wet areas, when access to the power distribution panel is safe from electrical shock
  • Remove as much excess water as possible by mopping and blotting
  • Wipe excess water from wood furniture after removing lamps and tabletop items
  • Remove and prop up wet upholstery cushions for even drying
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Remove to a safe, dry place any painting, art objects, computers, documents and other materials that are valuable or sensitive to moisture
  • Use wooden clothespins to keep furniture skirting off damp floors
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors
  • Hang furs and leather goods to dry separately at room temperature.

SERVPRO of Chesterfield will do everything to get to you as fast as possible and take care of your water damage. In the meantime, take these steps to safely save your affected furniture and personal items.

Fire Prevention Week

10/9/2018 (Permalink)

This year’s Fire Prevention Week campaign, “Look. Listen. Learn. Be aware. Fire can happen anywhere,” works to educate people about three basic but essential steps to take to reduce the likelihood of having a fire––and how to escape safely in the event of one:

LOOK
Look for places fire could start. Take a good look around your home. Identify potential fire hazards and take care of them.

LISTEN
Listen for the sound of the smoke alarm. You could have only minutes to escape safely once the smoke alarm sounds. Go to your outside meeting place, which should be a safe distance from the home and where everyone should know to meet.

LEARN
Learn two ways out of every room and make sure all doors and windows leading outside open easily and are free of clutter.

This week is an also an opportunity for local firefighters to visit schools and teach children the importance of fire safety. They want to make sure you’re doing all you can to keep your family safe. Firefighters are also encouraging smokers to make sure they throw out butts and ashes correctly because it only takes something small to spark a fire if the conditions are dry.

For more info please visit: http://www.nfpa.org/Public-Education/Campaigns/Fire-Prevention-Week

No Job Too Large

9/5/2018 (Permalink)

SERVPRO of Chesterfield has just begun a large project right here in our warehouse. A company was carrying 1,200 pallets from overseas into the US when the pallets were exposed to heavy moisture and water. Needless to say, these pallets sitting in moisture for an extended period of time began to produce growth. 

Our team was able to come up with a game plan to handle a job this large. The process consisted of cleaning, remediating and re-wrapping all 1,200 pallets. A 60 x 30 containment area filled with air scrubbers was constructed inside our warehouse to perform the necessary measures to get these pallets cleaned and free of mold. It was important to build a containment area to keep the air scrubbers working efficiently in a confined space.

If you has a small patch of mold in your house or 1,200 pallets covered in mold, choose the professionals at SERVPRO of Chesterfield to handle your job the right way.

Top 5 Most Common Causes of House Fires

7/24/2018 (Permalink)

Here are top 5 most common causes of house fires as identified by the National Fire Protection Association.

  1. Candles

From 2007-2011, the NFPA says there were an average of 10,630 fires in the U.S. that were started by candles, causing 115 deaths, 903 injuries and approximately $418 million in property damage. That is an average of 29 candle fires per day.

Safety tips:

  • Never leave a candle burning near flammable items.
  • Never leave a candle burning in a child’s room or an unoccupied room.
  • Make sure candles fit securing into candle holders so they won’t tip over.
  • Blow out any candles before leaving a room or going to sleep
  1. Smoking

While the number of fires caused by smoking is trending downward, the NFPA found that there were still an average of 17,600 related fires per year resulting in 490 deaths and more than $516 million in property damage.

Safety tips:

  • If you smoke, consider smoking outside.
  • Use wide, sturdy ashtrays to catch butts and ashes.
  • Look for cigarette butts under furniture and between seat cushions to make sure no lit butts have fallen someplace where they can’t be seen.
  • Don’t smoke in bed, when you’re tired or around medical oxygen.
  1. Electrical & Lighting

According to the NFPA, in 2011 approximately 47,700 home structure fires were caused by some sort of electrical failure or malfunction. These resulted in 418 deaths, 1,570 injuries and $1.4 billion in property damage.

Safety tips:

  • Don’t overload outlets or electrical cords.
  • Make sure you have the right cord for the job – inside cords for inside, heavy duty/outside cords for outdoor use.
  • Don’t leave Christmas lights, Christmas trees, or halogen lights on overnight or when not at home.
  • Consider having an electrician perform an annual checkup of your home’s wiring.
  1. Dryers & Washing Machines

Clothes dryer fires happen more often than one might think, accounting for 16,800 home structure fires in 2010 and doing more than $236 million in property damage. 

Safety tips:

  • Clean the lint screen frequently and don’t run the dryer without it.
  • For gas and propane dryers, make sure there aren’t any leaks in the lines.
  • Vent the dryer to the outside of the house and ensure nothing blocks the vent pipe.
  • Clean the vent pipe and the area where the screen is housed.
  • Keep the area around the dryer free of combustible materials.
  1. Lightning

From 2007-2011, NFPA says there were an average of 22,600 fires per year caused by lightning strikes.

Safety tips:

  • Stay away from doors and windows during an electrical storm.
  • Do not use corded phones, computers, TVs or other electrical equipment during storms.
  • Unplug major electronics – TVs, stereo equipment, computers and microwaves to minimize damage if there is a lightning strike close by.
  • Avoid plumbing such as sinks, baths and faucets during a thunderstorm.

You experience a fire in your home, don't hesitate to call SERVPRO of Chesterfield at 804.378.2323.

Mold Removal vs. Mold Remediation

6/20/2018 (Permalink)

SERVPRO of Chesterfield has been remediating mold in homes and businesses for over 30 years. Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We understand mold and mold growth. SERVPRO of Chesterfield has the training and expertise to remediate the mold in your home or business.

It is important, especially after a water damage, to quickly address any signs of mold in the home or business. If there is moisture present, growth can start in as little as 48 hours. If not addressed in a timely manner, mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants. Mold can also produce a strong, musty odor, and that odor can lead you to possible mold problem areas.

If you discover mold in your home, don’t hesitate to call the professionals who will abide by a remediation process:

  1. Contact - (804) 378-2323
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings

Commercial Mold Damage

6/20/2018 (Permalink)

Besides causing a major business interruption, a mold problem can present a serious health risk for people exposed at your commercial property.

Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call  SERVPRO of Chesterfield, who will respond quickly and work fast to manage the situation.

Mold can spread quickly through a property if left untreated. SERVPRO of Chesterfield can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition.

Never Too Early to Prepare for Nasty Winter Weather

6/12/2018 (Permalink)

Before Winter Storms and Extreme Cold

To prepare for a winter storm you should do the following:

Before winter approaches, add the following supplies to your emergency kit:

  • Rock salt or more environmentally safe products to melt ice on walkways. Visit the Environmental Protection Agency for a complete list of recommended products.
  • Sand to improve traction.
  • Snow shovels and other snow removal equipment.
  • Sufficient heating fuel. You may become isolated in your home and regular fuel sources may be cut off. Store a good supply of dry, seasoned wood for your fireplace or wood-burning stove.
  • Adequate clothing and blankets to keep you warm.
  • Make a Family Communications Plan. Your family may not be together when disaster strikes, so it is important to know how you will contact one another, how you will get back together and what you will do in case of an emergency.
  • A NOAA Weather Radio broadcasts alerts and warnings directly from the NWS for all hazards. You may also sign up in advance to receive notifications from your local emergency services.

Download FEMA’s Be Smart. Know Your Alerts and Warnings for a summary of notifications at:www.ready.gov/prepare. Free smart phone apps, such as those available from FEMA and the American Red Cross, provide information about finding shelters, providing first aid, and seeking assistance for recovery.

  • Minimize travel. If travel is necessary, keep a disaster supplies kit in your vehicle.
  • Bring pets/companion animals inside during winter weather. Move other animals or livestock to sheltered areas with non-frozen drinking water.

Prepare Your Home

6/12/2018 (Permalink)

Tips for Preparing your Home for Winter Weather

  • Keep cabinet doors open during cold spells.  This allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or non-insulated areas of your home.
  • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to "off."
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
  • Ensure gutters are clean and secure.  Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.
  • Proper maintenance of your furnace can help reduce the risk of puffbacks. 

Highly Trained Technicians

6/12/2018 (Permalink)

Why Choose SERVPRO of Chesterfield?

  • Locally independently owned and operated, with the headquarters established in Chesterfield
  • Consistently recognized in the top ten of 1,700 national locations
  • Ranked 4th SERVPRO® Franchise in 2015
  • Named Franchise of the Year in 2008
  • More than 30 years of experience serving our local community
  • Second largest franchise on the East Coast - Extreme Team Bahen
  • Excellent reputation with homeowners, insurance companies, business owners, facility managers, local and state government agencies and commercial property management teams

Company and Technician Certifications:

  • (NADCA) National Air Duct Cleaning Association
  • (EPA) Lead Certified Firm
  • (IAQA) Indoor Air Quality Association
  • (IICRC) Institute of Inspection, Cleaning & Restoration
  • (CDS) Commercial Drying Specialist
  • (WRT) Water Damage Restoration
  • (ASCA) Air Systems Cleaning Specialist
  • (ECTP) Employee Certification Training Program
  • (CMR) Council-Certified Microbial Remediator
  • (OSHA) Training & Compliance
  • (VCMR) Ventilation System Mold Remediators
  • (ASD) Applied Structural Drying Technician
  • (FSRT) Fire & Smoke Damage Restoration Technician
  • (CVI) Certified Ventilation Inspectors
  • (AMRT) Applied Microbial Remediation Technician

Post-Construction Cleanup

6/5/2018 (Permalink)

SERVPRO of Chesterfield is always here to help with any post-construction cleaning needs.

If your business was just built or went through a renovation, who do you call to cleanup the mess that was left behind? It is so important for a business to open as quickly as possible after a major project or renovation. SERVPRO of Chesterfield is always here to help with any cleaning needs.

Along with out restoration and rebuild services, SERVPRO of Chesterfield provides customers post-construction cleanup services. Our professional, and highly-trained team will tackle everything and anything that needs addressing.

Cleanup includes:

  • Walls
  • Light fixures/fans
  • All trimmings
  • Floors
  • Ceilings
  • Doors
  • Air Ducts, vents, baseboard heaters
  • Windows
  • Cabinetry
  • Any trash or plastic left behind

IF your property needs a thorough, post-contraction cleaning, call the trusted professionals at SERVPRO of Chesterfield at 804-378-2323. We can handle any size, no matter how big or small!

Safety Tips- Water Damage

6/4/2018 (Permalink)

Safety Tips When Water Damage Occur: 

Do

  1. Shut off water source if possible
  2. Remove as much water as possible by mopping and blotting the saturated area
  3. Wipe furniture to remove excess water
  4. Place aluminum foil between legs and wet carpet
  5. Prop up wet furniture cushions for even drying
  6. Lift drapes off flooring, loop through a coat hanger and hang on curtain rod
  7. Remove wet area rugs
  8. Move valuable paintings, art objects and photos to a safe, dry place
  9. Open closet doors, furniture drawers and luggage to aid in drying
  10. Remove any wet fabrics and dry immediately
  11. Hang furs and leather goods to dry separately at room temperature

Do Not

  1. Use your household vacuum to remove the excess water
  2. Use electrical appliances while standing on wet flooring or carpets
  3. Go into any room where the ceiling is sagging
  4. Wait to call for professional help. The longer you wait the more damage will occur

Moisture Control is Key to Mold Control

6/4/2018 (Permalink)

  • Keep humidity levels as low as you can—no higher than 50%--all day long. An air conditioner or dehumidifier will help you keep the level low. Humidity levels change throughout the day as changes occur in the moisture in the air and the air temperature, so check the humidity levels more than once a day.
  • If you see condensation or moisture collecting on windows, walls or pipes ACT QUICKLY to dry the wet surface and reduce the moisture/water source.  Condensation can be a sign of high humidity.
  • Be sure your home has enough ventilation. Use exhaust fans, which vent outside your home in the kitchen and bathroom. Make sure your clothes dryer vents outside your home.
  • Fix any leaks in your home’s roof, walls, or plumbing so mold does not have moisture to grow.
  • Clean up and dry out your home thoroughly and quickly (within 24–48 hours) after flooding.
  • Remove or replace carpets and upholstery that have been soaked and cannot be dried promptly. Consider not using carpet in rooms or areas like bathrooms or basements that may have a lot of moisture.

Air Quality in Your Home or Business

5/24/2018 (Permalink)

Why is it important to be knowledgeable when it comes to indoor air quality? Indoor air often contains higher concentrations of hazardous pollutants than outdoor air; however, the good news is that everyone can reduce indoor air pollution.

According to the National Safety Council:

Over the years, buildings have been made more airtight to conserve energy. A variety of methods have been employed to keep the hot or cool air from escaping from our homes: installing storm windows and insulation; applying caulk and weatherstripping to seal cracks and other openings; and heating our homes with kerosene, wood, coal, and natural gas. Unfortunately, when we trap in hot or cool air, we also trap in pollutants and sometimes generate more.

On average, people spend about 90 percent of their time indoors. Sixty-five percent of that is spent at home. To make matters worse, those who are most susceptible to indoor air pollution are the ones who are home the most: children, pregnant women, the elderly, and those with chronic illnesses. Children breathe in 50 percent more air per pound of body weight than adults do. EPA studies have found that pollutant levels inside can be two to five times higher than outdoors. After some activities, indoor air pollution levels can be 100 times higher than outdoors.

Children may be more susceptible to environmental exposures than adults and, because of their developing systems, particularly vulnerable to their effects. Asthma is a case in point. About 4.2 million children in the United States, and more than 12.4 million people. A recent study, published in the American Journal of Respiratory and Critical Care Medicine concluded that 65 percent of asthma cases among elementary school-age children could be prevented by controlling exposure to indoor allergens and environmental tobacco smoke (ETS). By controlling biological contaminants (e.g., dust mites and cat allergens), asthma cases could be reduced by 55 to 60 percent.

Therefore, it is crucial to have your HVAC system in your company building and in your home professionally cleaned. This will reduce the circulation of dust, pollen and other contaminants that could affect people who are more susceptible to these effects.

SERVPRO of Chesterfield is professionally trained to thoroughly clean out air ducts and provide your family or company with clean air.

For more information, please visit: https://www3.epa.gov/airnow/airaware/

Prevent Carbon Monoxide Exposure This Upcoming Winter

6/12/2017 (Permalink)

You Can Prevent Carbon Monoxide Exposure

  • Do have your heating system, water heater and any other gas, oil, or coal burning appliances serviced by a qualified technician every year.
  • Do install a battery-operated or battery back-up CO detector in your home and check or replace the battery when you change the time on your clocks each spring and fall. If the detector sounds leave your home immediately and call 911.
  • Do seek prompt medical attention if you suspect CO poisoning and are feeling dizzy, light-headed, or nauseous.
  • Don't use a generator, charcoal grill, camp stove, or other gasoline or charcoal-burning device inside your home, basement, or garage or near a window.
  • Don't run a car or truck inside a garage attached to your house, even if you leave the door open.
  • Don't burn anything in a stove or fireplace that isn't vented.
  • Don't heat your house with a gas oven.

Tis The season For Safety

6/12/2017 (Permalink)

The NFPA reports local fire departments respond to an average of 250 Christmas tree related fires each year, with a majority of these fires caused by electrical problems. Make sure to take precautions this year.

  • If you have an artificial tree, be sure it is labeled, certified, or identified by the manufacturer as fire retardent.
  • If you choose a live tree, pick a tree with fresh needles that do not fall off when touched.
  • Make sure the tree is at least three feet away from any heat source, like fireplaces, radiators, candles, heat vents or lights.
  • Make sure the tree has plenty of water everyday.
  • After the holidays, properly dispose of your tree.  Dried-out trees can be a fire hazard and should not be left in home or garage, or placed outside the home.

Prepare Your Business

6/12/2017 (Permalink)

Tips for Preparing your Business for Winter Weather

  • Check your business property for downed tree limbs and branches.  Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to property and potentially cause personal injuries.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas.  Install mats or non-slip surfaces and post caution signs where water could be present.
  • Lay salt down on all walkways to prevent employees from slipping.
  • Clear built up snow on roofs to prevent potential leaks coming through the roof.
  • Ask SERVPRO of Chesterfield about starting a Disaster Recovery Plan for your business. 

ERP

5/26/2017 (Permalink)

Advantages of the SERVPRO Emergency READY Profile:

  • A no-cost assessment of your facility.
  • A concise Profile document that contains only the critical information needed in the event of an emergency.
  • A guide to help get back into your building following a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Call SERVPRO of Chesterfield today to inquire about an Emergency Ready Profile for your facility! This free assessment of your building will help save you time in an event of a disaster and established SERVPRO of Chesterfield as your fire and water mitigation and reconstruction provider!

Hurricane Preparedness Week

5/8/2017 (Permalink)

Hurricane Preparedness Week is May 7 – 13, 2017. This week is your time to prepare for a potential land-falling tropical storm or hurricane. It only takes one storm to change your life and community. Tropical cyclones are among nature’s most powerful and destructive phenomena. If you live in an area prone to tropical cyclones, you need to be prepared. Even areas well away from the coastline can be threatened by dangerous flooding, destructive winds and tornadoes from these storms.

Determine Your Risk

Hurricanes bring many hazards to U.S. coastlines and inland areas, including storm surge along the coast, inland flooding due to heavy rainfall, tornadoes, strong wind, rip currents and large waves.

Develop an Evacuation Plan

Find out today if you liv in a hurricane evacuation zone. Plan where you’ll go and how you would get there. Leave immediately if ordered to evacuate and be sure to plan for your pets.

Assemble Disaster Supplies

Get your supplies before hurricane season begins. Have enough food and water for each person for at least one week. Be sure to fill your prescriptions and have medicine on hand. Radios, batteries and phone chargers are also must haves. Gas up your vehicle and extra cash on hand.

Get Insurance Checkup

Check in with your insurance agent well before hurricane season, remember that flood insurance must be obtained separately. Prepare your home/vehicles according to your policy, and know where your insurance documents are located – take them with you if you evacuate. Visit floodsmart.gov for more information. 

Strengthen Your Home

There is a lot you can do around your home to help protect it from the strong winds that come with hurricanes. Well ahead of the approaching storm, trim trees on your property, shop for approved window coverings, collect loose outdoor items, secure all doors on you property, and find a safe location for your vehicle.

Help Your Neighbor

Many people reply on the assistance of neighbors before and after hurricanes. Help your neighbors collect the supplies they’ll need before the storm. Assist them with evacuation if ordered to do so or check on them after it’s safe for you to head outside.

Complete your Written Plan

Writing down your plan will help you avoid mistakes when faces with an emergency and ensure everyone in your home is prepared for the next storm.

We Cleanup Biohazards

4/19/2017 (Permalink)

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Chesterfield is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.


Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.


 


Common Biohazard Encounters


Sewage Backups – Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.


Bloodborne Pathogens – We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO of Chesterfield Professionals clean, disinfect and deodorize the structure.


Crime Scene Residues – From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO of Chesterfield professionals can clean and restore your property and contents.


Arson and Vandalism – From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO of Chesterfield professionals can clean and restore your property and contents.

Burn Awareness Week February 5th- 10th 2017

2/9/2017 (Permalink)

Every year, the first full week of February is dedicated to Burn Awareness. According to the American Burn Association, “this is designed to provide an opportunity for burn, fire and life safety educators to unity in sharing a common burn awareness and prevention message in our communities.”

 

Here are the facts provided by the ABA:

  • Burn injuries continue to be one of the leading causes of accidental death and injury in the United States.
  • Between 2010 and 2014, approximately 486,000 people were seen in Emergency Departments for treatment of non-fatal burn injuries.
  • In 2014 alone, there were 3,275 deaths from fires, which includes 2,795 deaths from residential fires, 345 from vehicle crash fires, and 135 from other sources.
  • One civilian fire death occurs every 2 hours and 41 minutes.
  • The odds of a U.S. resident dying from exposure to fire, flames or smoke are 1 in 1442.
  • The primary causes of injury include fire-flame, scalds, electrical and chemicals.
  • Men are more likely to be burned than women (68% males and 32% females were seen at a burn unit).
  • Most of the injuries occur in the home (73%) followed by work (8%)
  • Tragically, children, the elderly, and the disabled are especially vulnerable to burn injuries, and almost one- third of all burn injuries occur in children under the age of 15.
  • Children under five are 2.4 times as likely as the general population to suffer burn injuries that require emergency medical treatment.
  • Young adults ages 20-29 have a probability of burn injury that is roughly 1.5 times the risk of the general population.
  • Today, 96.8% of those who suffer burn injuries will survive. Unfortunately, many of those survivors will sustain serious scarring, life-long physical disabilities, and adjustment difficulties.

With these facts and statistics, it is easy to see why it is so important for the community to understand the dangers that come from burns. Especially when it comes to fire prevention, it is important to take precaution and the necessary steps to prevent possible disasters and injuries.

If you experience and fire in your home or business, call the trusted professionals who have been fighting fire damage for over 30 years. SERVPRO of Chesterfield is fast to any size disaster and can handle your fire damage with professionalism and precision.

31st Anniversary!

12/9/2016 (Permalink)

Today marks the 31st anniversary of SERVPRO of Chesterfield!

The growth of our franchise over the years has been phenomenal! What started out in a 10 X 10 room, has grown into a 50,000 square foot warehouse - employing up to 100 fantastic team members.

We couldn't have come this far without the support of our local communities in Richmond, Henrico and Tri-Cities and especially in Chesterfield. Thank you to our customers and clients for choosing Team Bahen to combat your disasters. Whether it's a fire, water, mold damage, or even a simple carpet cleaning, we are always here to help!

SERVPRO of Richmond, Chesterfield, Henrico, & Tri-Cities, Plus is so excited for the future growth of our franchise. Here's to 31 more years!

Continuing Education Course: Deodorization & Biohazard Cleanup

11/16/2016 (Permalink)

Yesterday, SERVPRO of Chesterfield hosted a free Continuing Education Course for local insurance agents and adjusters. Most insurance professionals are required to earn a certain number of credits each year to uphold their licenses and be educated on certain topics that pertain to their daily experiences.

The agents were educated by a SERVPRO Corporate instructor on two topics including deodorization and biohazard cleanup. SERVPRO representatives brought in equipment that is used during the process of deodorization and cleaning up biohazard situations. Air foggers, cleaning and sanitation liquids, PPE (personal protective equipment), face masks, and other supplies were put on display and demonstrated by the instructor.

The instructor went into detail explaining our services that pertain to biohazard cleanup such as: sewage backup, crime scene residue, suicide/death accidents, homicide cleanup, blood cleanup, animal waste/remains, chemical spills, etc.

It was a very informative day for our local insurance professionals filled with educational facts and interesting discussions.

SERVPRO of Chesterfield is always happy to provide these courses to our local agents and educate them on the detailed processes SERVPRO takes to handle any type of disaster, accident, or malodor.

Prepare your Home for Fall

11/1/2016 (Permalink)

Prepare Your Home for Fall

It is important to pay close attention the interior and exterior parts of your home to prepare for fall weather. This includes, colder temperatures and falling leaves. Take at look at this checklist to ensure your home is ready for whatever the fall weather brings.

Interior:

  1. Check for drafts
  2. Have your furnace inspected
  3. Winterize AC
  4. Programmable thermostat
  5. Test home safety devices
  6. Clean dehumidifiers

Exterior:

  1. Do a roof check
  2. Check the chimney and fireplace
  3. Stock up on firewood
  4. Inspect siding
  5. Clean the gutters
  6. Check water drainage
  7. Reinforce windows and doors
  8. Turn off faucets and store hoses
  9. Service sprinklers and irrigation system
  10. Inspect nearby trees
  11. Trim landscaping
  12. Bring in flowerpots
  13. Plant bulbs
  14. Leaf removal
  15. Put away seasonal furniture
  16. Close the pool
  17. Organize the shed

Pre-maintenance to your home can help you save money and conserve energy in your home. It also prevents disasters from occurring like roof leaks from clogged gutters and drafts entering your home. Please contact SERVPRO of Chesterfield if you experience and water or fire emergency in your home.

Carpet and Rug Cleaning - New Service!

8/19/2016 (Permalink)

New Rug Cleaning System

As you may know, SERVPRO of Chesterfield is widely known for handling fire, water and mold damages professionally and effectively. But, what some people forget is that we offer numerous of other services to home and business owners as well!

Carpet and rug cleaning is a service that we deal with on a day-to-day basis. Even the highest-quality carpet and rugs can show soiling over time. It is important to clean your carpets and rugs regularly, especially ones that have a high traffic rate. As a general rule, you should have your carpets and rugs professionally cleaned every 12 to 18 months. However, children and pets are huge factors that contribute to ware and tare and staining of your carpets and may require a more frequent cleaning. The IICRC (Institute of Inspection Cleaning & Restoration Certification) states that 79% of soil in carpet is dry soil. Vacuuming regularly is key to proper care and maintenance. However, just vacuuming every once in a while is not enough to get a good deep down clean.

We offer a range of specialized cleaning methods such as:

  • Bonnet Cleaning: A less aggressive method for short piled carpets
  • Hot Water Extraction: A deeper cleaning method for all carpet types
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry
  • Dry Cleaning: when color-fastness is an issue

New System

Because we understand that our customer’s rugs are a very valuable material in their homes and business, SERVPRO of Chesterfield is excited to announce a brand new rug cleaning system!

This new state-of-the-art rug cleaning system offers our customers the opportunity to drop off their rugs at the SERVPRO of Chesterfield office location to be professionally cleaned. With this new system it will allow us to expand our already wide customer rug cleaning services to our residential customers with our new drop off rug service. The system comes equipped with a very large rug cleaning machine, which removes over 90% of moisture from rugs of almost any thickness in 3 minutes or less. This allows even heavy and dense textiles such as ninety-line hand-knotted Oriental rugs, to be processed quickly and efficiently. It also provides an electric hoist system that easily hangs the rugs for efficient drying and storage.

SERVPRO of Chesterfield will put into effect this new system within the next two weeks and will begin accepting drop off rug cleaning services. For more information, please contact our office at 804.378.2323.

FIRELINE Contents Restoration - Our New System!

8/2/2016 (Permalink)

Our crew being trained on the new FIRELINE system!

FIRELINE

SERVPRO of Chesterfield has recently adopted the FIRELINE system, which has become the most widely used contents restoration production system in the industry. We are always looking for the best tools in the industry to satisfy our customer’s needs and provide them with the best results possible.

What is FIRELINE?

The FIRELINE Contents Restoration cleaning system is designed to thoroughly clean contents affected by soot damage, smoke damage, and other contaminants. This state-of-the-art, stainless steel construction delivers the ultimate in durability and efficiency, while utilizing the latest advancements in ultrasonic technology. FIRELINE provides consistent, high-quality cleaning results and high-volume production. It also comes equipped with specifically crafted contents baskets to cut down on damages caused by manually handling contents.

The Four Stations

The FIRELINE production system includes APW 4800 Pre-washer, APC 4800 Ultrasonic Cleaners and Oversize RDS 4800 Rinse Detail Station. Each of these units can accommodate three contents baskets simultaneously. The system also includes the TD 8000 High Volume Tunnel Dryer. Designed to keep up with FIRELINE’s high flow production rate, the Tunnel Dryer accommodates up to four contents baskets at a time.

After cleaning the affected contents, each item is carefully wrapped and placed in a specific labeled box to be delivered back to the customer. Trust the experts at SERVPRO of Chesterfield to professionally clean your contents with precision and care! 

What To Do in Extreme Heat

7/20/2016 (Permalink)

Stay cool and take the proper precautions in this extreme heat!

This weekend, temperatures are expected to reach the 3-digit mark! SERVPRO of Chesterfield wants you and your family to be safe and take the proper precautions during this time of extreme heat. When temperatures reaching this high, the body must work extra hard to maintain a normal temperature.

Extreme Heat can cause the following:

Heat Exhaustion - Typically occurs when people exercise heavily or work in a hot, humid place where body fluids are lost through heavy sweating. Blood flow to the skin increases, causing blood flow to decrease to the vital organs. This results in a form of mild shock. If not treated, the victim's condition will worsen. Body temperature will keep rising and the victim may suffer heat stroke.

Heat Stroke - A life-threatening condition. The victim's temperature control system, which produces sweating to cool the body, stops working. The body temperature can rise so high that brain damage and death may result if the body is not cooled quickly.

To prepare for extreme heat, you should:

  • To begin preparing, you should build an emergency kit and make a family communications plan.
  • Install window air conditioners snugly; insulate if necessary.
  • Check air-conditioning ducts for proper insulation.
  • Install temporary window reflectors (for use between windows and drapes), such as aluminum foil-covered cardboard, to reflect heat back outside.
  • Weather-strip doors and sills to keep cool air in.
  • Cover windows that receive morning or afternoon sun with drapes, shades, awnings, or louvers. (Outdoor awnings or louvers can reduce the heat that enters a home by up to 80 percent.)
  • Keep storm windows up all year.
  • Listen to local weather forecasts and stay aware of upcoming temperature changes.
  • Know those in your neighborhood who are elderly, young, sick or overweight. They are more likely to become victims of excessive heat and may need help.
  • Be aware that people living in urban areas may be at greater risk from the effects of a prolonged heat wave than are people living in rural areas.
  • Get trained in first aid to learn how to treat heat-related emergencies.

What you should do if the weather is extremely hot:

  • Listen to NOAA Weather Radio for critical updates from the National Weather Service (NWS).
  • Never leave children or pets alone in closed vehicles.
  • Stay indoors as much as possible and limit exposure to the sun.
  • Stay on the lowest floor out of the sunshine if air conditioning is not available.
  • Postpone outdoor games and activities.
  • Consider spending the warmest part of the day in public buildings such as libraries, schools, movie theaters, shopping malls, and other community facilities. Circulating air can cool the body by increasing the perspiration rate of evaporation.
  • Eat well-balanced, light, and regular meals. Avoid using salt tablets unless directed to do so by a physician.
  • Drink plenty of water; even if you do not feel thirsty. Avoid drinks with caffeine. Persons who have epilepsy or heart, kidney, or liver disease; are on fluid-restricted diets; or have a problem with fluid retention should consult a doctor before increasing liquid intake.
  • Limit intake of alcoholic beverages.
  • Dress in loose-fitting, lightweight, and light-colored clothes that cover as much skin as possible. Avoid dark colors because they absorb the sun’s rays.
  • Protect face and head by wearing a wide-brimmed hat.
  • Avoid strenuous work during the warmest part of the day. Use a buddy system when working in extreme heat, and take frequent breaks.
  • Check on family, friends, and neighbors who do not have air conditioning and who spend much of their time alone.
  • Avoid extreme temperature changes.
  • Check on your animals frequently to ensure that they are not suffering from the heat. Go to a designated public shelter if your home loses power during periods of extreme heat. Text SHELTER + your ZIP code to 43362 (4FEMA) to find the nearest shelter in your area (example: shelter 12345).

With temperatures this hot, give your body a break and take a swim!

Public Pool:Pocono Community Pool: http://www.poconomatters.com/ 

Information provided by: https://www.ready.gov/heat

Awarded #4 Best Franchise in the Nation

7/18/2016 (Permalink)

Our awesome team at SERVPRO® of Chesterfield, Richmond, Henrico & Tri-Cities, Plus!

This year was the 47th Annual SERVPRO® Convention, which welcomes all franchise owners to take part in workshops for sales, marketing, production, office and executive divisions. They also attend a tradeshow highlighting the newest equipment in the industry. This is an opportunity to discuss new ideas and ways to improve each franchise using and developing new technologies that combat your firewater and mold damage professionally 

Oh yeah – they also give out awards!

Out of almost 1,700 SERVPRO® franchises, SERVPRO® of Chesterfield, Richmond, Henrico & Tri-Cities, Plus was awarded #4 Best Franchise in the Nation! We want to thank everyone from our SERVPRO® team and our dedicated owners, Andy & Theresa Bahen for their continuous hard work! We couldn’t be more excited for this huge recognition of the great work our company has provided for more than 30 years. Andy and Theresa Bahen are the backbone to this company and have truly earned this title because of the hard work, dedication and passion they tirelessly put forth every day.

Thirty years ago, SERVPRO® of Chesterfield got its start working out of a 10x10 room. Now, the company has grown into a 50,000 square foot facility staffing about 100 people. Everyone including the wonderful office staff, the project managers, crew chiefs, the marketing department and technicians, all have major roles in creating this highly-valued company.

SERVPRO® of Chesterfield, Richmond, Henrico & Tri-Cities, Plus has earned an excellent reputation with homeowners, insurance companies, business owners, facility managers, local and state government agencies and commercial property management teams. We cherish these relationships and will continue to work hard, growing the trust and support we’ve earned throughout the years.

We can only move forward from here! Next stop: #3!

Go Team Bahen!

ElectroClean Electronics Cleaning System

7/14/2016 (Permalink)

Christie Newman (Marketing & Sales Manager, Lee Cross (Marketing Representative) & Theresa Kelsor (Crew Chief) use ElectroClean to clean inside of TV.

What is ElectroClean?

ElectroClean is a state-of-the-art electronic database program designed to quickly and systematically test items that may been impacted by firesootwater, and other contaminants. This portable computer station keeps an inventory of each item. A three stage testing process provides value to the insured and the insurance company that once the restoration process is complete, the electronics are in working order. The ElectroClean system determines salvageable items and eliminates costly electronic replacement by determining what is restorable versus when replacement is required.

Why ElectroClean?

  • Eliminates the expense of replace electronics when salvageable
  • Items tested before any other process, tested again after cleaning, testing a third time after ozone cleaning
  • On-site inventory, consistent forms/documents, standardized pricing
  • Portable computer testing system with cloud-based database
  • Tests hard drives from computers and provides data recovery

What Can Be Tested?

  • Computers, Hard Drives, Key Boards
  • Printers, Scanners
  • TVs, Wireless Controllers
  • Gaming Devices, Consoles, Remote Controls
  • Speakers, Subwoofers
  • Cables and Electronic Cords
  • DVD players, DVDs, CD players, CDs
  • Radios, Air Conditioners

Technology is not only valuable, but it is something we rely on every day. SERVPRO® of Tri-Cities understands this and therefore has adopted the ElectroClean system to salvea our customer's electronics. We deeply care about the customer and will do everything we can to salvage your personal belongings, making it "Like it never even happened!"

Firework Safety!

6/30/2016 (Permalink)

The 4th and Fireworks

It’s that time of year again! Outdoor barbeques, cook-outs, summer beach vacations, and of course, fireworks! Whether you’re celebrating in your red, white and blue this weekend, or just enjoying a little backyard firework show this summer, knowing firework safety might help protect you and your loved ones from the potential harms of mishandling fireworks.

THE FACTS

According to the U.S. Consumer Product Safety Commission, their staff received reports of 11 non-occupational fireworks-related deaths occurring in 10 incidents during 2014. Four victims died in house fires caused by fireworks and seven victims died from direct impacts of fireworks.

It was also reported that fireworks were involved in an estimated 10,500 injuries treated in U.S. hospital emergency departments during calendar year 2014.

There’s no doubt that everyone enjoys watching those mesmerizing array of colors shooting into the sky, so here are some recommended safety tips from the National Council on Firework Safety:

  • Obey all local laws regarding the use of fireworks.
  • Know your fireworks; read the cautionary labels and performance descriptions before igniting.
  • A responsible adult SHOULD supervise all firework activities.  Never give fireworks to children.
  • Alcohol and fireworks do not mix.  Save your alcohol for after the show.
  • Wear safety glasses when shooting fireworks.
  • Light one firework at a time and then quickly move away.
  • Use fireworks OUTDOORS in a clear area; away from buildings and vehicles.
  • Never relight a “dud” firework.  Wait 20 minutes and then soak it in a bucket of water.
  • Always have a bucket of water and charged water hose nearby.
  • Never carry fireworks in your POCKET or shoot them into METAL or GLASS containers.
  • Do not experiment with homemade fireworks.
  • Dispose of spent fireworks by wetting them down and place in a metal trash can away from any building or combustible materials until the next day.
  • FAA regulations PROHIBIT the possession and transportation of fireworks in your checked baggage or carry-on luggage.
  • Report illegal explosives, like M-80s and quarter sticks, to the fire or police department.

SERVPRO of Chesterfield would like to wish everyone a fun and safe holiday! And remember, you know who to call when disaster strikes!

SERVPRO of Chesterfield 804.378.2323

RVA Deep Freeze Hints

2/10/2016 (Permalink)

RVA: Look Out We Are Tracking Another Arctic Blast              

Another arctic blast is forecasted to blow into Central Virginia this weekend.

We hope these tips will help RVA homeowners and businesses weather the frigid tempatures instore for the area and reduce the chances of property damage during this latest cold snap.   

Inside the House

Keep your home or commercial building heated to a minimum of 65 degrees. The inside of walls (where the pipes are located) become much colder than the wall itself. Reducing the temperature to below 65 degrees may not protect the pipes located inside of walls from freezing.   

Identify the location for the main water shutoff. Know how it works in case you have shut water off to your home of business. 

Open hot and cold faucets enough to let them drip slowly. Keeping water moving within the pipes will help prevent freezing.

In your home watch fireplaces, wood stoves and electric heaters. Be sure they are working.  Close the flue when your are not using your fireplace.

While away from your home ask a neighbor to check the house regularly. Discovering potential issues, frozen pipes, or water damage quickly will reduce damages significantly. 

If your property will be vacant for an extended period of time, have the water system, including pool plumbing, drained by a professional to keep pipes from freezing or bursting.

Outside the House

Keep sidewalks and entrances to your home free from snow and ice.

Watch for ice dams near gutter downspouts. Ice dams can cause water to build up and seep into your house. Clear gutters of leaves and debris to allow runoff from melting snow and ice to flow freely.

If you own a swimming pool and temperatures are expected to dip below freezing, run the pool pump at night to keep the water flowing through the pipes.

Make sure all hoses are disconnected from outside spigots.

If your garage is attached to your house, keep the garage doors closed. The door leading to the house is probably not as well-insulated as an exterior door.

If ice forms on tree limbs, watch for dead, damaged or dangerous branches that could break loose when stressed by ice, snow or wind and damage your house or car, or injure someone on or near your property.

If you discover that pipes are frozen, don’t wait for them to burst. Take measures to thaw them immediately, or call a plumber for assistance.

If your pipes burst, first turn off the water and then mop up spills to avoid further damage.

If your home or business suffers any type of water damage, the potential for secondary damages to your property is reduced when properly dried and repaired by a professional. Call SERVPRO of Chesterfield at 804.378.2323 as quickly as possible.  

Richmond Claims Golf Tournament

7/22/2015 (Permalink)

Golfers at the Saint Jude Tournament love having our hot dog cart and enjoy famous Nathan's Hot Dogs between shots!

We are proud sponsors of the Richmond Claims Golf Tournament. Golfers: be sure to stop by and grab one of our famous Nathan's Hot Dogs and a cold drink!

We are expanding! SERVPRO of Richmond and SERVPRO of Henrico are now a part of the SERVPRO of Chesterfield family. We are excited RVA!

7/15/2014 (Permalink)

Richmond On The James

The Bahen Team at SERVPRO of Chesterfield is excited to announce we have aquired SERVPRO of Richmond and SERVPRO of Henrico. We look forward to working with homeowners and businesses all over RVA. Call us - You can expect the same quality and great service SERVPRO of Chesterfield has been providing since 1985.     

Cold Weather

11/14/2013 (Permalink)

Don't let this happen to you!

Cold weather has hit our area.  When temperatures are at or below freezing there are a few easy steps you can take that may protect your home from freezing pipes:



  1. Turn off faucets and allow to drain then cover with insulating foam covers.

  2. Insulate any exposed pipes under or around house with foam insulation.

  3. Open cabinet doors under sinks.

  4. Allow interior faucets to drip, both hot and cold.

  5. Know where your main water shut off valves are located.

Flu Season

11/5/2013 (Permalink)

Remember to get your flu shot!

Tips to Prevent the Spread of Flu this Season:

  • Avoid close contact with people who are sick.  When you are sick, keep your distance from others to protect them from getting sick too.
  • Cover your mouth and nose with a tissue when coughing or sneezing.
  • Washing your hands often will help protect you from germs. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Practice good health habits. Get plenty of sleep, be physically active, manage your stress, drink plenty of fluids, and eat nutritious food.

Categories

Archived Posts