Recent Posts

Is Your Home Ready for the Storm?

6/17/2019 (Permalink)

This time of the year is known for surprising thunderstorms that can appear quickly and sometimes, without us being aware. That's why it's important to prepare your home and take the necessary precautions before heavy rains or winds damage your property.

Follow These Suggested Tips:

  • Check gutters - make sure your downspouts drain away from the home's foundation and clear the gutters for debris blockage
  • Clear limb and trim trees - loose limbs can puncture your home's exterior
  • Secure furniture - patio furniture and other large items in your yard are at risk of flying away and damaging your home's exterior
  • Stock a basic emergency kit - water, food, battery radio, flashlight, first-aid kit

If your home experiences a water damage after a storm hits, don't hesitate to call SERVPRO of Chesterfield at 804.378.2323.

Never too Early to Be Prepared

6/13/2019 (Permalink)

Before Winter Storms and Extreme Cold

To prepare for a winter storm you should do the following:

Before winter approaches, add the following supplies to your emergency kit:

  • Rock salt or more environmentally safe products to melt ice on walkways. Visit the Environmental Protection Agency for a complete list of recommended products.
  • Sand to improve traction.
  • Snow shovels and other snow removal equipment.
  • Sufficient heating fuel. You may become isolated in your home and regular fuel sources may be cut off. Store a good supply of dry, seasoned wood for your fireplace or wood-burning stove.
  • Adequate clothing and blankets to keep you warm.
  • Make a Family Communications Plan. Your family may not be together when disaster strikes, so it is important to know how you will contact one another, how you will get back together and what you will do in case of an emergency.
  • A NOAA Weather Radio broadcasts alerts and warnings directly from the NWS for all hazards. You may also sign up in advance to receive notifications from your local emergency services.

Download FEMA’s Be Smart. Know Your Alerts and Warnings for a summary of notifications Free smart phone apps, such as those available from FEMA and the American Red Cross, provide information about finding shelters, providing first aid, and seeking assistance for recovery.

  • Minimize travel. If travel is necessary, keep a disaster supplies kit in your vehicle.
  • Bring pets/companion animals inside during winter weather. Move other animals or livestock to sheltered areas with non-frozen drinking water.

Mind Your Gutters

6/13/2019 (Permalink)

Without gutters, your home would suffer severe damage from rain and other debris that builds up or pools on your exterior. It is important to mind your gutters year-round and make sure they are working properly and free of leaks or holes.

Things to look out for:

  • Older gutters - sometimes they can have open seams and possible leaks from damage over the years. It's suggested to inspect your older gutters at least 5 times a year and fill holes with gutter caulk.
  • Build Up of Leaves - if you have large trees on your property that deposit leaves, sticks and other natural droppings on your house, it's important to clean them out quarterly. 
  • After the storm - rain, hail, wind or ice storms can break or crack your gutters so inspecting them after a storm and caulking the holes is highly suggested. Also after the storm wet leaves and debris can form ant or termite infestations.

These are just a few quick tips to keep in mind to ensure your gutters are working properly and protecting your home from a potential water damage. If you do experience a roof leak, don't hesitate to call SERVPRO of Chesterfield at 804.378.2323.

Is Your Business Ready When Disaster Strikes?

6/5/2019 (Permalink)

Does your business have a plan of action in case of an emergency? These emergencies can stem from natural hazards like floods, hurricanes, or earthquakes, to interior accidents like sewage backups or fires. It is important to know what to do and who to call when you encounter these situations. Although, sometimes the people in the know aren't present when these disasters happen. That's why SERVPRO of Chesterfield can provide a free service called the ERP (Emergency Ready Plan) so that anyone can have access to the correct info and plan of action. The ERP is accessed through a mobile app or a printed out informational packet locate don site of the location. The ERP includes information such as water gas shut off locations, local emergency numbers, and the decision makers contact information. If you think your business is in need of an ERP, contact SERVPRO of Chesterfield at 804.378.2323 to request one today!

Commercial Duct Cleaning

6/5/2019 (Permalink)

Are your employees complaining of funny smells, headaches, or allergy irritants inside your office? This may be caused by the build up of contaminants in your HVAC duct system. If you've never had your ducts cleaned before, chances are that dust, pollen, mold, odors, dirt and debris and more could be spreading through the air that you and your employees are breathing. All these contaminants are circulating and disrupting work and can sometimes cause health issues. SERVPRO of Chesterfield has the tools to thoroughly clean the entire duct system to prevent these hardships. Not to mention, a clean and contaminant-free duct system could also save money in the long run by running more efficiently. It is important to keep your employees happy and healthy and SERVPRO of Chesterfield is always here to help keep your duct system clean.

Is Your Home Ready for Vacation?

6/5/2019 (Permalink)

How do you know your home is going to be protected while you're away on vacation? Taking the precautionary steps to avoid a water or fire damage is the key to avoiding an accident while you're away.

Here are some of the steps to take:

  • Shut off gas and water at the meter, supply tank or appliances
  • Turn off the water valves to washing machines, sinks, and the dishwasher
  • Check your smoke detectors to ensure they are working properly
  • Adjust your thermostat to 75-80 degrees, which should help control usage.

Unfortunately, our team at SERVPRO of Chesterfield has had customers who have returned home after their week-long vacation to find their house is flooded. We want to encourage everyone to take these steps to cover your bases and avoid a disaster!

IICRC Water Damage Restoration Certified Staff

5/22/2019 (Permalink)

Here at SERVPRO of Chesterfield, we believe in the importance of knowledge across all aspects of our employees. Whether you are out in the field handing the services first-hand, or in the office speaking on the phone with the customer, it is important that everyone is educated on our services. That's why SERVPRO of Chesterfield hosts multiple classes throughout the year for our technicians, project managers, office staff and even our sales and marketing team. IICRC stands for the Institute of Inspection Cleaning and Restoration Certification. Once you become IICRC certified in Water Damage Restoration, you have then pledged to perform services with skill, honestly and integrity to provide the consumer with the highest standard of care and expertise. Although they may not be in your home or office handling your water damage, our newly-certified office staff can certainly assist you with their certified knowledge and expertise in water damage restoration!

Water Takes The Path of Least Resistance

5/7/2019 (Permalink)

When you look at the water on the floor of your living room, all you see is what's on the surface. Soaking up the water yourself is not the best idea to fully safe your floors and sub floors from damage.

When you call SERVPRO of Chesterfield, a trained Project Manager will access the situation using specific tools to determines what materials and contents are wet, and how wet are those affected items.

The Project Manager employs several instruments to monitors conditions at the job site.

The Hydrosensor Moisture Probe is a durable, reliable sensor that measures 31" in length and was designed for detecting moisture in carpet and pads. The sensor features an ergonomically designed handle, stainless steel tubing, and retractable nickel-plated points.

The moisture probe has two prongs on the end. Typically, the restorer will only us this instrument on carpet because it can leave marks on the wall. This instrument will only determine if a surface is wet, not how wet.

The #791 Delmhorst HT-4000 Thermo-Hygrometer is a stand-alone thermo-hygrometer for building inspection and restoration contractors. The HT-4000 has the same fast acclimating RH/T sensor found in the Navigator Pro 3-in-1 Moisture Meter. For those who prefer having separate meters, the HT-4000 is the solution. The HT-4000 Thermo-Hygrometer's sensor is also detachable, making this meter ideal for testing a concrete slab.

The penetrating meter will tell us how wet the surface is. However, the restorer will want to use this device in an inconspicuous place because it to can leave marks on a wall.

We also have a non penetrating moisture meter which can be used anywhere!

Esporta Soft Goods Cleaning

4/8/2019 (Permalink)

When you have a water damage in your home, typically the floors, walls and ceilings are affected. Not only does SERVPRO take care of the water damaged structure, but we also clean the affected contents in the home as well. Whether it is clothes, stuffed animals, shoes, purses, etc., SERVPRO carefully packs up the contents and brings them back to our facility to be cleaned.

SERVPRO of Chesterfield has state-of-the-art Esporta cleaning system on-site that can make water damaged, mold damaged, and even smoke and soot damaged items look like new again. When the SERVPRO of Chesterfield crew arrives to your home after a damage has occurred, our trained professionals with pack up each affected item and thoroughly clean the contents to be delivered back to the customer. This is so important for customers who have items they would rather try and restore rather than replace.

SERVPRO of Chesterfield has been fighting fire and water damages for over 30 years and we will continue to make our customers happy by restoring their home as well as their personal contents.

Veteran Home Fire

4/1/2019 (Permalink)

Why SERVPRO Veteran Home Fire Henrico Board of Supervisors Meeting

Last week, the Henrico Board of Supervisors invited SERVPRO of Chesterfield and other groups involved in repairing Vietnam Vet Walter Flanagan's home fire to be recognized for helping a fellow resident at his time of need. Our General Manager, Bobby Morgan originally went out and met with the fire marshal, building inspector and the customer. The homeowner got the house from his parents but has no homeowners insurance. His parents kept everything and every room was full of contents. Our crews delivered boxes, packing paper, sharpies, trash bags, and packing tape to the home and began boxing up the homeowner's belongings that can be saved and cleaned from the smoke and soot damage. Our crews also set up a generate to give power to his home. While our team helped out this veteran, we also involved the local news to call for other groups or organizations to donate their time and resources. With an outpouring of love and generosity, multiple local organizations stepped in to help this veteran out and we were able to get him back inside his home with a new renovated kitchen and all new appliances.