Recent Posts

Are You Hurricane Prepared?

5/8/2020 (Permalink)

Is Your Home Hurricane Ready?

If you plan to ride out a hurricane in your home, make sure it is in good repair and up to local hurricane building code specifications. Have the proper plywood, steel or aluminum panels to board up the windows and doors. Remember, the garage door is the most vulnerable part of the home, so it must be able to withstand high winds.

Who's Around You?

Many Americans rely on their neighbors after a disaster, but there are also many ways you can help your neighbors before a hurricane approaches. Learn about all the different actions you and your neighbors can take to prepare and recover from the hazards associated with hurricanes. Start the conversation now with these Neighbor Helping Neighbor strategies but remember you may need to adjust your preparedness plans based on the latest health and safety guidelines from the CDC and your local officials.

Be Flood Smart

4/17/2020 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, or near a river there is always the potential for flood damage. reports, in the last five years, all 50 states have experienced floods or flash floods.

Just 1 inch of water can cause $25,000 of damage to your home.

According to the American Red Cross (ARC), floods cause more damage in the U.S. every year that any other weather-related disaster. The ARC offers the following flood safety tips:

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweet you off of your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car and quickly move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business, contact the SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus at (804)-378-2323.

Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO team is prepared to handle any size disaster.

Why You Should Work For Our Team

4/9/2020 (Permalink)

Office Manager, Christina Harding explains why she loves working at SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus.

"Helping people in their time of need is what I love most about working at SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus.I began working here in 2003, when I was 17 years old! I started as the Receptionist, but then moved into the Dispatcher position, which was probably my favorite. It was fast-paced, and I had contact with all employees and all customers. While working in the office for many years, I always dreamed about going into marketing… so they let me try. I think I made it 6 months – ha! While I love to talking to people & attending social gatherings, I’m more of the office type, so I became a Job File Coordinator. I caught on fast and eventually was promoted to Lead Job File Coordinator. Now, almost 17 years later, I am the Office Manager and have been for a few years now. I am involved all over the company – and I LOVE IT! Our work environment is fast-paced, rewarding & team oriented. We never settle for mediocre! We are constantly searching for new products and services to better ourselves. Our culture, our employees, and our daily sense of accomplishment makes SERVPRO a great place to work. Oh… and I love our owners! They have put so much into the company and we never go without something we need to get the job done. They have supported us all with the knowledge, experience, sweat and tears they have poured into the company. The fact that we have grown to be one of the largest restoration companies is because of their continued investment. If you like to work and you like to help people through unique situations, then this is the job for you! There is never a dull moment. No situation is the same and you learn something new every day – even 17 years in! Over a quarter of our company has been here for more than 5 years, many of us over 10 years, which shows the growth potential for any new candidate. The team we have is solid, which is why we continue to expand. We want people to work here and feel as if it’s their home. If you’re looking for a place to grow with, I encourage you to look right here!"

Chesterfield Smoke Damage

4/9/2020 (Permalink)

After a fire, smoke can linger and damage the items throughout your home. If your home has a smoke odor, you should take steps to eliminate it effectively and quickly. Removing the smell of smoke is challenging because it can affect everything! Removing the scent requires specialized cleaning equipment. 

It is important to trust a fire restoration company like SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus to remove fire damage and smoke odor from your Portsmouth home. Our professional experts can assess the situation and select the most appropriate remediation method while ensuring safety. We use state-of-the-art equipment like ozone generators to eradicate smoke smells. These machines generate ozone, which consists of three oxygen atoms. Ozone reacts with odor-causing molecules to oxidize residues and eliminate the scents. 

After the deodorization process, ozone returns to the normal oxygen molecule quickly, without leaving residues. We also use high-velocity fans to ventilate the area until the smell of ozone is gone. 

Another option is for our technicians use hydroxyl generators. These generators use ultraviolet light to produce hydroxyl, which is useful for removing fire damage odors. Hydroxyl generators do not affect the health of plants, pets, and humans. We can also seal porous surfaces that have absorbed smoke such as unfinished, raw wood. At times, odor remains in confined areas after the deodorization process is complete. In such a situation, our technicians can ventilate the confined space, place an activated unit in it overnight or thermal-fog the whole structure if necessary.

If your home has fire damage odor, SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus can assist you in eliminating it with 30+ years experience in the industry.

Hurricane Season 2020

4/3/2020 (Permalink)

AT SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus, we want you to be always be aware and be prepared. Although hurricane season normally occurs during June - November, the 2020 Atlantic hurricane season is predicted to be more active than usual, according to an outlook released by the Colorado State University Tropical Meteorology Project. This means that activity can occur before and after these months.

A total of 16 named storms, eight hurricanes and four major hurricanes are expected this season. This is significant because this is above the 30-year average of 12 named storms, six hurricanes and three major hurricanes. Just because there are a set number of hurricanes predicted, this does not mean that each one will have a major impact on U.S. residents. Some storms can be minor, while some can be catastrophic. These hurricanes can lead to heavy storms with high winds and heavy rainfall, which will put your home or business at risk for flooding and damages if you are not properly prepared.

And it's it’s not just those along the coast that can experience significant, life-threatening impacts. Evaluate what you need to do to protect your home and family now, before the first storm of the season even forms. Keep in mind that standard homeowners insurance doesn’t cover flooding, and flood insurance requires a 30-day waiting period!

Find coverage at

Start Your Career Here at SERVPRO

3/31/2020 (Permalink)

Team Leader, Matt Duffy discusses why he loves working at SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus.

SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus is not just a job, but instead it is a place where a career can be built. I began working here on my Christmas break during college in 2004. Throughout my four college years I worked as a technician on the production team then accepted a full-time position in the summer of 2008 when I graduated. From there, I quickly worked my way into a Crew Chief position. During my years as a Crew Chief, I was groomed for Project Manager position by Bobby Morgan (the general manager of 30+ years). The company hit a growth spurt during this time and the need to departmentalize the company lead to the Team Leader position where I reside today. I now oversee a group of Project Managers and production crew members. 

SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus carries the atmosphere of a small, family-owned business while being one of the largest restoration companies in our territory. The long tenure of our employees gives it the feel of a family environment. Our line of work is fast-paced, exciting, rewarding and offers no room for complacency. Each day offers a completely different scenario of problem solving with a feeling of accomplishment at the end of the day.

The company culture and extremely vested owners make SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus a wonderful place to work. It is easy to exert the hard work and dedication it takes to build a successful career while being a member of this great team. If you are in search of a company to grow with, build a career with, and feel appreciated on a daily basis then come aboard and join our incredible team.

Common Types of Fires in Your Home

3/17/2020 (Permalink)

It’s important to be aware of the most common fires that can erupt in your home. More awareness can help keep you and your family safe by being more vigilant and aware of the risks. These are the 4 most common types of fires:

  1. Kitchen Fires – this is the most common place in the home for a fire to occur because it’s where electricity, water, heat, and grease come together.
  2. Electrical Fires – these types of fires can be caused from a number of different factors including faulty appliances, improper use of electrical outlets, worn or faulty electrical wiring, and worn out breaker boxes.
  3. Heater Fires – especially during the colder winter months, this type of fire can cause serious damage if not properly used. Portable heaters that do not have automatic shut offs can overheat and catch nearby items on fire. It is best practice to keep heaters 3 feet away from flammable objects including beds, curtains, couches, and furniture.
  4. Smoking-Related Fires – Cigarette fires are responsible for about 1,000 deaths in the U.S. every year. These fires are started by embers from the cigarette falling onto flammable materials

If you experience a fire in your home or business, call SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus at 804.378.2323.

Virginia Flood Awareness

3/13/2020 (Permalink)

Flooding doesn’t only occur near a river or coastline — anywhere it can rain, it can flood.

Virginia Flood Awareness Week encourages Virginians to learn about their flood risk and protect the life they’ve built with flood insurance.

Remember these facts:

Floods are the most common and costly natural disaster in our country

90 percent of all presidential declarations of emergency and major disasters involve flooding

About 200 Americans lose their lives in floods each year

On average, flood damages throughout the nation annually exceed $3 billion, and as of January 31, 2019, flood insurance claims in Virginia totaled more than $730 million

Both direct and indirect costs of flood recovery are borne by all American taxpayers, not just flood victims

Virginia has 2.3 million acres of mapped special flood hazard areas, which represents 9 percent of Virginia's land mass

Only 3 percent of Virginians statewide are covered by flood insurance

Only 31 percent of people who live in a special flood hazard area have flood insurance

Floods can happen without warning and all Virginians should know their risk

Citizens can view mapped special flood hazard areas on the Virginia Flood Risk Information System available on the website of the Virginia Department of Conservation and Recreation, the lead state agency responsible for administering flood-related programs

The Virginia Department of Emergency Management produces important public information on flood risk and response

Serving Your Commercial Building

3/4/2020 (Permalink)

It’s important to have a restoration plan in place for your business, in case of an unforeseen disaster or damage. FEMA’s most recent report states that at least 40% of businesses fail to reopen following a disaster event. Having a SERVPRO® restoration services respond right away, no matter the hour, can make a big difference in how quickly your business is able to recover.

SERVPRO® Chesterfield and SERVPRO® of Tri-Cities Plus is your go-to team to handle any size disaster.

- We are industry leaders with a variety of experience and knowledge, and available 24/7 to respond to your call after damages occur.

- We have over 34 years of experience remediating and restoring a variety of building types

- Some of the commercial buildings we have experience remediating and restoring include:

  • Small and large office buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Regardless of the type of building or business you are operating in, our certified professionals will be able to help you quickly recover.

We Can Help With Any Type of Commercial Damage- With our certifications and expertise, we are able to help with a variety of damages to commercial properties. Our technicians are trained according to IICRC standards and can handle fire damage,  smoke odor removal, water damage, storm damage, sewage and mold remediation and plenty of other scenarios that you may need to help your business reopen.

No Commercial Restoration Job Is Too Large for Us- We are proud to be a locally owned and operated restoration company, but we also have the benefit of having the SERVPRO® family and other franchises behind us for larger restoration tasks. In the event of extreme damage or a large-scale disaster, we work with other SERVPRO® owners across the country to obtain extra resources, additional technicians and more equipment—in short, we can handle any disaster, regardless of the size.

If your property needs restoration, we are here for you 24/7. Contact us at any time, we’re faster to any size disaster and will make it “Like it never even happened.”

How To Keep Your Small Apartment Clean

2/26/2020 (Permalink)

The time for spring cleaning is here!

Maintaining a small space may seem like an easy task, but it’s easy to overlook simple spaces that can contribute to making your place look and feel dirty. Follow these tips and tricks to help keep your home clean.

  1. Blinds and Curtains – dust tends to easily build up on these over time. Most curtains can be thrown into the washing machine but be sure to iron out the wrinkles before hanging them back up. Blinds can easily be placed in a bathtub with a little bit of dish soap, hot water, and a little bleach. Let them soak and them scrub them with a cleaning brush.
  2. Doors and Light Switches – these spaces are usually ignored when cleaning around the house, even though they can have the most germs on them. Use your favorite cleaning solution and spray and wipe away the dust, smudges and germs that have been built up over time.
  3. Baseboards – these hard to reach areas are also often ignored but they can hold a lot of dust and other contaminants. Take a wet cloth and a bucket of soapy water and run it along the boards to pick up dust and make them shine like new.
  4. Air Vents – when was the last time you even paid any attention to the vents in your home? An easy way to clean these dust collectors is to run your vacuum brush over them and watch the dirt disappear. To make sure they are extra clean, try taking a wet paper towel and whipping over the vents to ensure no dust is left behind to circulate throughout your home.

If you would like your home professionally taken care of, SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus is always here to help with your cleaning needs.