Recent Posts

What Makes Our SERVPRO Franchise Different Than Other Restoration Companies?

10/14/2021 (Permalink)

SERVPRO tractor trailer in front of building Our Disaster Recovery Team Bahen loaded a tractor trailer with equipment to fight the aftermath of Hurricane Ida down south.

At SERVPRO of Chesterfield and Tri-Cities Plus, we are part of a disaster restoration company that restores commercial and residential properties to their original, pre-disaster states. 

Our team Disaster Recovery Team Bahen consists of individuals who are large-loss experts, and are extremely knowledgeable in the best ways to efficiently tackle large-scale water or fire damages.

Although we serve our local community, we understand the need for qualified teams in other locations to respond when natural disasters strike. That’s why our Disaster Recovery Team has traveled down south to Florida, Georgia, Louisiana, and other states.

How is SERVPRO different from other disaster restoration companies?

  • Our restoration team guarantees that to the best of our abilities we will deliver pre-disaster conditions, and would never just patch things up.
  •  Our knowledge spans many areas including mold remediation, water damage,  fire damage, commercial cleaning and more.
  • We take on jobs of all sizes. Whether it’s residential or commercial, we promise to do our best to bring your properties back to preloss conditions.
  • Here at SERVPRO preparedness is key. While we only gain your business when disaster strikes, we like to focus on preparedness so you won’t have to hire us in the first place. We hope you will not need to contact us, but we’re ready when you do, 24/7, 365 days a year.

What makes SERVPRO a disaster restoration leader?

  • Our restoration specialists and technicians are ALWAYS TRAINING. Making sure our employees know the latest techniques and best practices to use on the job is very important to us.
  • With your health and safety paramount, SERVPRO invests in state-of-the-art technology. This allows us to give you a more effective and faster cleanup post disaster. 
  • Across the country SERVPRO is always there. Regardless of your location, there’s a good chance you can find a local SERVPRO with local employees ready to give you the high-quality disaster restoration services that our brand promises.

For disaster restoration assistance of any kind in central Virginia, give SERVPRO of Chesterfield and Tri-Cities Plus a call at (804) 378-2323. This franchise is independently owned and operated.

Fire Prevention Week - Smoke Alarms

10/4/2021 (Permalink)

This week is National Fire Prevention Week. Our SERVPRO of Chesterfield and SERVPRO of Tri-Cities team wants you and your family to take the proper precautions in preventing a fire in your home. First, get the facts:

  • According to the National Fire Protection Association, a closed door may slow the spread of smoke, heat, and fire
  • Around 3 out of 5 deaths from fire happen in homes with no working smoke alarms, or no alarms at all.
  • Smoke alarms should be placed inside every bedroom, outside each sleeping room, and on every level of the home. For a greater level of protection, make sure every alarm in the home is synced so when one goes off, they all go off.

The NFPA has some great tips involving the importance of smoke alarms and their safety.

  • Replace all smoke alarms when they are 10 years old.
  • Test all smoke alarms at least once a month.
  • A smoke alarm should be on the ceiling or high on a wall. Keep smoke alarms away from the kitchen to reduce false alarms.
  • Install smoke alarms in every bedroom. They should also be outside each sleeping area and on every level of the home. Install alarms in the basement.
  •  People who are hard-of-hearing or deaf can use special alarms. These alarms have strobe lights and bed shakers.

Fall Maintenance Tips

9/22/2021 (Permalink)

Today is the first day of fall and it's time to get your building prepared for the change of weather! It's important to give your business this special attention to ensure you are doing what you can to minimize issues and keep your business running at full speed.

Check out these Fall Maintenance Tips:

  1. Check smoke detectors, fire extinguishers, and first aid kits.
  2. Clean your chimney & fireplace of soot and other obstructions
  3. Check your window seals and check for any cracks and drafts they may be coming throw
  4. Wrap your indoor pipes to insulate and help prevent freezing
  5. Inspect your roof for any damages, leaks or weak spots
  6. Inspect your HVAC and heating system to ensure they are working properly
  7. Stock up on supplies you may need for employees or other members of your buildings
  8. Finish season outdoor maintenance and remove dangerous branches that could affect your building

Employee CJ Gallagher Compares the Special Olympics to SERVPRO's Community

8/20/2021 (Permalink)

Employee Spotlight - CJ Gallagher!

 CJ joined the team in April 2021 as a Part Time Warehouse Assistant. As an ambassador and multiple-sport athlete for the Special Olympics Virginia (basketball, tennis, softball, track and field, flag football, and golf), we sat down with CJ and talked about his role with SERVPRO of Chesterfield and how he compares the Special Olympics with SERVPRO’s community. “I recently spoke to the Special Olympics audience, and in the middle of my speech I told everyone how the Special Olympics is like SERVPRO - everybody works as a team. I was happy I was able to work here because this is a place that I always wanted to work after seeing the commercials on TV and I thought it was really cool. I love the teamwork here and how everybody is friendly. No one is putting pressure on me to go faster or go slower, and everybody seems to be happy with the way I work, so if they’re happy, I’m happy. It’s really an honor to work for SERVPRO. I love being here because every time I'm outside of work and I see the SERVPRO trucks around, it makes me feel honored and I feel really cool that I actually work for that company. I would tell someone who's interested in working here that I recommend the place, because everybody treats everyone well. Everyone does their work and I do my work and I think SERVPRO has great options because there are a lot of different jobs you can do here. I think working here is fun. I wake up in the morning happy, because I'm coming to work at a cool company. I get a lot of compliments on my work and every day I'm glad to be here.”

Water Damage: What To Do Until Help Arrives

8/16/2021 (Permalink)

Yesterday’s thunderstorm lasted from the late afternoon and through the night, bringing heavy rain to our area. Flooded roads, flooded basements, sewage backups, sump pump failures and more have wreaked havoc on our community. Our SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus team is working around the clock and hustling to get to all of our customers who are in need. As we always try to get to everyone ASAP, sometimes those customers who have to wait for the crew are panicked and don’t know what to do until help arrives. Here is a quick list of tips to follow when you’re waiting for our SERVPRO mitigation team to arrive and take care of the water in your home.

First of all, SAFETY. Consider these questions and thoughts:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What to Do Until Help Arrives:

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

Smoke Alarms In Homes Save Lives

8/10/2021 (Permalink)

Smoke alarms literally save lives.

When installed and properly maintained, smoke alarms can dramatically reduce the risk of injuries caused by fires. According to the National Fire Protection Association (NFPA):

Compared to reported home fires with no smoke alarms or automatic extinguishing systems (AES) present, the death rate per 1,000 reported fires was as follows: 

  • 35 percent lower when battery-powered smoke alarms were present, but AES was not, 
  • 51 percent lower when smoke alarms with any power source were present but AES was not, 
  • 69 percent lower when hardwired smoke alarms were present but AES was not, and 
  • 91 percent lower when hardwired smoke alarms and sprinklers were present

The National Fire Protection Association also recommends the following:

  • Install smoke alarms on every level of the home and in every bedroom. Do not install the smoke alarm where it could be blocked or damaged.
  • Smoke alarms should be installed away from the kitchen and shower to prevent false alarms. They should be at least around 10 feet from a cooking appliance.
    Test smoke alarms at least once a month using a test button. 
  • Replace batteries in all smoke alarms at least once a year, though twice would be best. Daylight savings times in March and November can be good dates to set for this.
  • Replace all smoke alarms when they are 10 years old. Newer alarms on the market also offer carbon monoxide detection as well as voice alarms, which have shown to be more effective in waking children up.

Hurricane Season is Almost Here

8/9/2021 (Permalink)

SERVPRO employees in front of truck Our SERVPRO Disaster Recovery Team poses in front of a SERVPRO vehicle filled with equipment to combat the water damages after Hurricane Ida.

Hurricane season is almost in full swing. The National Oceanic and Atmospheric Administration is predicting an above-normal and active Atlantic hurricane season. NAOO is predicting around 13 to 20 storms that could reach winds up to 39 mph or higher. This information is crucial for our community to know and understand so we can come together to spread awareness and prepare our homes and businesses for potential damage.

How to Prepare according to

  • Make an Emergency plan - make sure everyone in your household understands what to do in case of an emergency. Make sure your business has a SERVPRO Emergency Ready Plan or continuity plan in place.
  • Know your evacuation zone - follow local emergency instructions and learn your evacuation routes
  • Recognize warnings and alerts - download the FEMA app to received real-time alerts from the National Weather Service
  • Review important documents - check on your insurance policies, and purchase flood insurance if you think your home is at risk for flooding. Gather personal documents.
  • Strengthen your home - clean out your gutters, clear debris from roof, remove outdoor furniture and other items susceptible to heavy wind.
  • Get tech ready - purchase generators, cell phone backup chargers and keep electronics power up before a storm
  • Help your neighborhood - check on senior neighbors and others who may need help buying supplies
  • Gather supplies - make sure you have a fully stocked emergency kit with water, medication, pet supplies, flashlights, etc.

Do You Have a Car Emergency Kit?

7/15/2021 (Permalink)

We talk about emergency preparedness for your home or business all the time, however what many people tend to overlook is having an emergency kit in your car. A lot of people spend many hours in their cars and it’s so important to always be prepared in case of an emergency, like a sudden storm or accident. 

Here is a short list of items that are a must have in your car emergency kit:

  • Jumper cables
  • Spare tire, wheel wrench, tripod jack
  • Multipurpose utility tool or tool kit
  • Flashlights and batteries
  • Reflective Triangle
  • First-Aid Kit
  • Non-Perishable Foods like nuts, dried food, candy
  • Water
  • Duct tape
  • Rain Poncho
  • For colder weather: snow brush, warm clothing, blanket

SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus wants to make sure that you are prepared in case of a storm or emergency while on the road.

What to Do if Tenant Finds Mold In Their Apartment

7/8/2021 (Permalink)

If given the right conditions, mold can form and quickly spread inside a tenants apartment without much notice. High humidity, leaking pipes, or unattended water damage leaves perfect conditions for mold to form and spread, which will scare and upset your tenant. It’s so important to act right away if your tenant informs you that there is a mold issue. Follow these steps to ensure you are doing everything you can to address the problem:

Steps To Address Mold Issue 

  1. Tell Tenant to Call Insurance Company to See What’s Covered: Mold removal is only covered when the source of the mold is covered in the renter’s insurance policy, such as water damage. Standard insurance policies protect you from water damage caused by sudden and accidental incidents, such as a burst pipe or an overflow resulting from a malfunctioning AC unit.
  2. Take photos of the Affected Areas: having a record of the mold issue is important and can help if insurance claim situations
  3. Contact SERVPRO to Perform Mold Remediation: Our team can locate the source of the issue and take all necessary steps to fix the moisture or water damage issue and remove all areas affected with growth.
  4. Move the tenant to another location while cleanup is performed. Sometimes a tenant needs to be relocated so the necessary work can happen to remediate and remove mold. Their belongings could also be affected and SERVPRO has the ability to collect and clean mold affected items.

If you have mold issues in your building, the best thing to do is act fast and call SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus at 804-378-2323.

How to Prepare for Heavy Rains

7/6/2021 (Permalink)

The first tropical storm of the season is coming and her name is Elsa. No, Elsa is not a winter storm as the name would be most appropriately chosen for, however, this tropical storm will still bring some destruction such as heavy winds and rain.

Elsa is only expected to hit our area with some heavy rains, but our SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus team wants you to prepare before the storm hits. Check out these quick tips below:

  1. Clean out your gutters - heavy rainfall can quickly build up in clogged gutters leaving the potential for water to intrude into your home
  2. Inspect Your roof, especially in older homes - fix any signs of damage, cracks or leaks
  3. Trim branches that could potentially cause damage to your house or property - heavy rains combined with some wind power can cause dead and dying branches and limbs to fall leaving a mess, or worse, a hole in your roof.
  4. Make an Emergency Kit - in case of power outages, make sure you have a container of flashlights, batteries, candles, water bottles, a first-aid kit, and other necessary items.
  5. Check your Insurance Policy - make sure you understand your coverage policy and also keep in mind, flood damage insurance needs to be purchased separately.

In the event of a water damage from a storm, call the professionals at SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus at 804-378-2323.