Recent Posts

Do You Have a Car Emergency Kit?

7/15/2021 (Permalink)

We talk about emergency preparedness for your home or business all the time, however what many people tend to overlook is having an emergency kit in your car. A lot of people spend many hours in their cars and it’s so important to always be prepared in case of an emergency, like a sudden storm or accident. 

Here is a short list of items that are a must have in your car emergency kit:

  • Jumper cables
  • Spare tire, wheel wrench, tripod jack
  • Multipurpose utility tool or tool kit
  • Flashlights and batteries
  • Reflective Triangle
  • First-Aid Kit
  • Non-Perishable Foods like nuts, dried food, candy
  • Water
  • Duct tape
  • Rain Poncho
  • For colder weather: snow brush, warm clothing, blanket

SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus wants to make sure that you are prepared in case of a storm or emergency while on the road.

What to Do if Tenant Finds Mold In Their Apartment

7/8/2021 (Permalink)

If given the right conditions, mold can form and quickly spread inside a tenants apartment without much notice. High humidity, leaking pipes, or unattended water damage leaves perfect conditions for mold to form and spread, which will scare and upset your tenant. It’s so important to act right away if your tenant informs you that there is a mold issue. Follow these steps to ensure you are doing everything you can to address the problem:

Steps To Address Mold Issue 

  1. Tell Tenant to Call Insurance Company to See What’s Covered: Mold removal is only covered when the source of the mold is covered in the renter’s insurance policy, such as water damage. Standard insurance policies protect you from water damage caused by sudden and accidental incidents, such as a burst pipe or an overflow resulting from a malfunctioning AC unit.
  2. Take photos of the Affected Areas: having a record of the mold issue is important and can help if insurance claim situations
  3. Contact SERVPRO to Perform Mold Remediation: Our team can locate the source of the issue and take all necessary steps to fix the moisture or water damage issue and remove all areas affected with growth.
  4. Move the tenant to another location while cleanup is performed. Sometimes a tenant needs to be relocated so the necessary work can happen to remediate and remove mold. Their belongings could also be affected and SERVPRO has the ability to collect and clean mold affected items.

If you have mold issues in your building, the best thing to do is act fast and call SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus at 804-378-2323.

How to Prepare for Heavy Rains

7/6/2021 (Permalink)

The first tropical storm of the season is coming and her name is Elsa. No, Elsa is not a winter storm as the name would be most appropriately chosen for, however, this tropical storm will still bring some destruction such as heavy winds and rain.

Elsa is only expected to hit our area with some heavy rains, but our SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus team wants you to prepare before the storm hits. Check out these quick tips below:

  1. Clean out your gutters - heavy rainfall can quickly build up in clogged gutters leaving the potential for water to intrude into your home
  2. Inspect Your roof, especially in older homes - fix any signs of damage, cracks or leaks
  3. Trim branches that could potentially cause damage to your house or property - heavy rains combined with some wind power can cause dead and dying branches and limbs to fall leaving a mess, or worse, a hole in your roof.
  4. Make an Emergency Kit - in case of power outages, make sure you have a container of flashlights, batteries, candles, water bottles, a first-aid kit, and other necessary items.
  5. Check your Insurance Policy - make sure you understand your coverage policy and also keep in mind, flood damage insurance needs to be purchased separately.

In the event of a water damage from a storm, call the professionals at SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus at 804-378-2323.

How to Deal with Water Damage

6/28/2021 (Permalink)

Water damage is inevitable, whether it is from a storm, a leaking pipe, or even an overflowing toilet. When water infiltrates your home, many areas can suffer. It is important to begin the restoration process as soon as possible so that you can prevent further damage from occurring. Here are some steps you can implement after a water damage to ensure your home does not sustain permanent damage:

Step 1: Safety First – The most important thing to do after water damage has occurred is to ensure the safety of you and your family. Be sure to assess the threat and be cautious of any visible structural damage that could be potentially dangerous like loosened or cracked foundation, holes, or warping. Be sure to consider the source of the water, is the water contaminated or did it come from a clean source? 

Step 2: Attempt to Stop and Remove the Water – The first thing technicians will ask you to do when you call, if you have not done so already, is to stop the flow by turning off the water at the main line. Standing water causes more damage in your home every minute it remains where it is not supposed to be. Standing water can sink into the floor and seep into the walls. Professionals can use industrial equipment to remove water quickly and safely. 

Step 3: Turn off Power in the Flooded Area - Electricity and water are not a safe combination. Shut off breakers to the area where the water damage occurred, so that if you or technicians need to enter the water, you are not putting yourselves in danger. 

Step 4: Remove Wet or Damaged Belongings – It is essential to remove your personal belongings from wet areas in order to limit the chances of permanent water damage and prevent staining. If personal items cannot be salvaged, technicians will dispose of them properly. Clearing out your personal belongings will make any needed restoration of your home faster and easier.

Step 5: Dry the Area - The last step of the water cleanup process is drying the area. One of the biggest effects of water damage is the growth of mold. Mold grows quickly, within 24 to 48 hours. A professional mold remediation service will help you to assess mold growth and remove it properly and quickly.

While there are steps you can take in order to ease the amount of water damage after a flood or pipe failure, it is important to call a professional restoration company to truly return your home to its best condition. SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus will ease this process as we have a dedicated team, professional equipment, and over 30 years of experience remediating water damage. If you experience a water damage, don't hesitate to call SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus at 804-378-2323.

Reasons Why Your Basement is Flooding

6/15/2021 (Permalink)

Check out these 5 reasons why your basement may be flooding.

  1. Location – Your home benefits from being in an area where no excess water from storms, melting snow, or other natural weather patterns will cause water damage. Your home should be designed to allow surface drainage to be directed away from your home, not towards it. If you notice any depressions around your home where water may pool, fill them in with clay-type soil or consider reshaping your yard so water flows away from your home.
  2. Sealing Walls and Floors – During the construction or remodeling of your home, the walls and floors of the basement need to be waterproofed with a sealant to avoid leakage and flooding. Always seal cracks or openings when found, to prevent water damage.
  3. Clogged Gutter System – Gutter systems are essential to divert water away from your home and to keep your basement dry. Debris stops water from moving off the roof through the gutter system, make sure to clean the gutters as part of your regular routine maintenance to avoid further problems like water collecting on your roof.
  4. Sewer Backup – During heavy storms, sewer systems become overwhelmed with wastewater and stormwater which can cause water to back up into your home through toilets, sinks, or floor drains. We recommend installing backwater valves to stop backflows on the sanitary sewer line.
  5. Sump Pump Failure – Sump Pumps are designed to keep your basement safeguarded from water, you should inspect, clean, and test your sump regularly to check for failing equipment. It is very important to keep your Sump Pump running during wet seasons, as they collect water from the ground around your home and pump it out when the basin fills with water.

Hurricane Season is Upon Us

6/9/2021 (Permalink)

Hurricane season has officially started and we want to make sure our community is well prepared for what to do in case a storm heads our way. Here are some tips to ensure you and your loved ones are safe during this upcoming storm season:

Know your Risk. Hurricanes are not just a coastal threat. Rain, wind, water, even tornadoes could happen far inland from where a hurricane or tropical storm makes landfall.

Make an Emergency Plan. When a storm is coming to your area, know how to stay in touch with your family and friends, and where you will go if your home becomes unsafe. Include places like your office, daycare, and anywhere you frequent when making your hurricane plan. Have a planned route and an alternate route to get to a safe place away from the storm.

Build an Emergency Kit. Keep an emergency kit stocked with non-perishable food items, water, blankets, essential documents, a battery backup to charge your cell phone, radio, toys, and supplies for your pets. Have enough supplies to last you at least 72 hours. 

Stay Informed. Pay attention to weather forecasts in your area provided by local news outlets or weather apps on your phone. You can turn on Wireless Emergency Alerts on your phone to receive emergency alerts from the National Weather Service. If you live in a mandatory evacuation zone, listen to your local officials, and evacuate immediately if told to do so. 

Remember to stay safe and use these tips to help you be more prepared during hurricane season this year. We are a proud partner with the Red Cross and take part in cleaning up damages after a storm. Our team is also an extreme team, meaning we have the tools and trained professionals who can travel across the country to assist with storm damage. SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus will respond 24-hours a day to emergency fire and water services.

We Handle Large Water Damages

6/3/2021 (Permalink)

In the event of a major water disaster in your commercial building, it’s important to call the trusted professionals who have over 35 years of restoration experience.

SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. Learn more about our training and certifications.

Our team is well equipped with Large Loss Specialists and Project Managers who are well-versed and trained to expertly take control of the situation and efficiently tackle each step of the process to get your building back up and running as soon as possible. We work like a well-oiled machine and everyone from the technician to crew chief to project manager and team leader know what they need to do and how to do it properly.

Because we have the ability to take on major large losses, SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus is considered a Disaster Recovery Team. This means we are able to travel far distances up and down the East Coast (or farther) to help in the event of a large disaster. No matter where your disaster strikes, SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus can be there with the necessary tools and manpower to help.

Does Your Team Know What To Do In Case of an Emergency?

6/2/2021 (Permalink)

Do your employees know who to call in case of a fire or water emergency in your building? This question may not have crossed your mind before, but it could be the difference in saving your property from further extensive damage.

Anyone who has access to the building could have the potential to run into a situation where they need to think and act fast. Do they know where the water shut off valves are located? How about the gas shut off? Luckily, SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus can offer you and your company this peace of mind with our free Emergency Ready Plan program. The SERVPRO ERP is a free service that our team can provide, by documenting all of the necessary information needed to control, access, and handle any fire or water emergency. Our SERVPRO representative will walk through the facility and document where all the shut-off valves are located, take pictures of exits, and important locations, and even document every single vendor and important personnel’s numbers so anyone who has this binder or mobile app will know what to do and who to call.

The best part about the SERVPRO ERP is that it is FREE! Give our team a call at 804-378-2323 and we can schedule a time to complete the ERP so you and your crew can have peace of mind if a fire or water emergency strikes.

Call the SERVPRO Professionals for Water Damage

5/21/2021 (Permalink)

When water damage impacts your home or business, you want the best in the restoration business to help you make it "Like it never even happened."

Call SERVPRO® of Chesterfield and SERVPRO® of Tri-Cities, Plus at 804-378-2323 any time of day, any day of the week, any time of the year, and get our team of professionals that have over 35 years of experience taking care of our community.

Whether your home is affected in a small way, or you own a business that’s affected with 100,000 square feet of water damage, we'll be able to handle it with the necessary tools, manpower and knowledge.

Independently owned and operated by Andrew and Theresa Bahen. SERVPRO® of Chesterfield and SERVPRO® of Tri-Cities Plus has earned an excellent reputation with homeowners, insurance companies, business owners, facility managers, local and state government agencies and commercial property management teams. Our experience, people, capacity and equipment uniquely qualifies us to handle large jobs no matter how extensive the damage. In the unfortunate event of a fire or water damage, call SERVPRO® of Chesterfield and SERVPRO® of Tri-Cities Plus. We will respond 24/7 with trained employees, state-of-the-art equipment and the resources required to perform emergency services to help limit property damage.

International Firefighter's Day

5/4/2021 (Permalink)

baseball suite Our SERVPRO Flying Squirrels Box Suite at The Diamond

Today and every day we send our thanks and appreciation to the frontliners who run towards the fire.

Thank you to all of the brave firefighters who put their lives on the line each and every day to keep our communities safe.

Our SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus team will always stand up and show our respect and appreciation for the firefighters working on our community. As proud sponsors of the local minor league baseball team, The Richmond flying Squirrels, SERVPRO of Chesterfield and Tri-Cities, Plus has offered our suite at The Diamond for some local firefighters in our community to enjoy the home opener game with their colleagues and families.

You too can honor them today by proudly wearing blue and red ribbons pinned together. The ribbons' colors are symbolic of the elements firefighters work with – red for fire and blue for water.

Thank you to all the firefighters out there doing amazing work!