Recent Posts

SERVPRO Cleaning Experts

3/31/2021 (Permalink)

Sometimes in the restoration industry, you will run into some pretty unusual scenarios.

At SERVPRO, our team can handle almost any type of cleaning, whether it’s structural like walls, ceilings, and floors, to contents like soft goods and furniture. However, what happens when your collection of taxidermy animal trophies have been affected? How would you go about cleaning these tricky contents? 

Recently our team ran into this situation and handled it flawlessly! This particular customer experienced heavy smoke and soot damage in their home after logs shifted in their gas fireplace spreading smoke throughout the entire home. This affected multiple rooms, contents, and yes, even their extensive collection of taxidermy animal trophies. Using SERVPRO's proprietary cleaning products and compressed air, our team was able to fully clean and deodorize our customer's beloved collection, making that soot and smoke damage “Like it never even happened.” 

What we’ve learned as restoration experts, is that most of the time, the customer will care more about their contents rather than the affected structure. These items are priceless and it’s our job to get them back to pre-damaged condition. There’s not much out there that our SERVPRO of Chesterfield and SERVPRO of  Tri-Cities, Plus team can’t clean!

Spring Cleaning Your Businesses' HVAC System

3/9/2021 (Permalink)

This time of year, business owners should consider getting their HVAC duct system inspected and deep cleaned. While everyone is creating their spring cleaning checklists, many forget about the necessary cleaning of areas that are not visible. Over time, ducts can build up dust, allergens, and other contaminants and can circulate these into the air that you employers and customers breath.

After contacting your local cleaning professionals at SERVPRO of Chesapeake South to get your HVAC duct system cleaned, it is important to keep up with routine maintenance of your system Check out the Environmental Protection Agency (EPA) recommendations:

  • Maintain Filters – make sure you are using the highest efficiency level of commercial filters and change them out regularly
  • Minimize Dust Buildup – vacuum and wipe down surfaces regular to minimize the accumulation of dust and allergens that can clog up filters over time
  • Clean cooling coils and drain pans when checking and cleaning heating and cooling systems.

If you would like a deep, professional cleaning of your business’ duct system, call the cleaning and sanitizing professionals at SERVPRO of Chesterfield at 804-378-2323.

What To Do Before The Ice Storm Hits

2/17/2021 (Permalink)

What You Need Before the Ice Storm Hits

This past Saturday’s ice storm was one for the books. It was the biggest ice storm to his central Virginia is 20 years, causing massive power outages and hundreds of accidents on the roads. And now a new ice storm system is heading our way again tomorrow. If we’ve learned anything from Saturday, it’s that preparing for no power or heat is a must. Tree limbs can’t hold the weight of the ice and it’s inevitable for more to fall on the power lines, disrupting our comfort at home.

Check out this list of everything you need before the storm hits:

  • Purchase a generator from your local hardware store
  • Make sure you have enough candles, flashlights/lanterns and batteries
  • Stock up on food and water
  • If you have a wood burning fireplace, stock up on wood to keep warm
  • Charge up your cell phones, laptops and other devices and purchase a portable cell phone charger
  • Make sure you know where your main water shut off valves are located in case a pipe bursts
  • Turn your refrigerator and freezer to the coldest setting
  • Purchase some shake-activated hand warmers to keep you warm

During the storm, stay off the roads to avoid accidents. Make sure you have plenty of blankets and warm layers. It is also a good idea to stuff towels up again doorways to keep the heat inside and avoid leaks and drafts.

Protect Your Home's Pipes

12/15/2020 (Permalink)

Our SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus team understands the importance of taking care of your home and also the burden of keeping up with it's maintenance. That's why we want you to be prepared for the upcoming winter weather and the affect it will have on your home's pipes.

Here are some quick and simple checklist items to cover for the inside and outsider of your home:

Outside:

  • wrap outside faucets
  • caulk around pipes where they enter the house
  • disconnect the garden hoses, drain the inside, and store in shed or garage
  • drain in-ground sprinkler systems

Inside:

  • set faucets with a small drip if the temperature goes below freezing
  • open cupboard doors in kitchen and bathroom for warm air to hit the pipes
  • shut off and drain your water system if you are leaving for more than 5 days and expect freezing temperatures

If your home experiences a water damage from pipes bursting, call the professionals at 804-378-2323.

Thanksgiving Fire Safety

11/17/2020 (Permalink)

This time of year it's more important than ever to pay attention to fire safety while home for the holidays. Check out these Thanksgiving Fire Facts from the National Fire Protection Association:

  • Thanksgiving is the peak day for home cooking fires, followed by Christmas Day, the day before Thanksgiving, Easter, and Christmas Eve.
  • In 2018, U.S. fire departments responded to an estimated 1,630 home cooking fires on Thanksgiving, the peak day for such fires.
  • Unattended cooking was by far the leading contributing factor in cooking fires and fire deaths.
  • Cooking caused almost half of all reported home fires and home fire injuries, and it is the second leading cause of home fire deaths in 2014-2018.

Please follow these safety tips while cooking in the kitchen and staying home during the holidays:

  • Never leave children alone in room with a lit candle.
  • Keep knives out of the reach of children.
  • Stay in the kitchen when you are cooking on the stovetop so you can keep an eye on the food.
  • Keep children away from the stove. The stove will be hot and kids should stay 3 feet away.
  • Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
  • Make sure your smoke alarms are working. Test them by pushing the test button.
  • Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.

If you experience a fire or smoke damage this holiday season, call the professionals at SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus at 804-378-2323.

Tee Has Worked at SERVPRO for 30 Years

10/20/2020 (Permalink)

Looking for your next career? Check out what our employees have to say:

“I have been working with SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus for over 30 years. This business has proven to me, time and time again, that this is the place where I am meant to be. I have always been someone who believed in hard work and was raised to have great pride in what I do. Here, you’ll find not just something you can do, but something you WANT to do, and make a career out of it. I found the true meaning of restoration while working for this company, and I stuck with it ever since.

One of the greatest things you can see while working at this company is the before and after of a job and watching people’s belongings being brought back to life after a tragedy. Not only does helping others give me a sense of gratification, but it also gives me great pride to work for a company that helps a diverse group of customers. One thing I would say to someone who is looking to work for SERVPRO is to make goals for yourself; but don’t stop there, always be positive! It can make you achieve many things here.

Working here has given me the knowledge and independence to not be afraid to do things on my own and to always be open to learning something new. This place has given me a second family. I have watched this company as it continues to grow, as their families grow, and they’ve seen me and my family grow along with them. It has been a wonderful journey working at SERVPRO, and I plan to retire from here.” – Theresa “Tee” Kelsor

If you are interested in joining the SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus Team, please email careers@SERVPROctn.com.

Project Manager, Nancy Explains Why She Likes Working at SERVPRO

10/16/2020 (Permalink)

Please join us in congratulating Nancy Fuentes-Bonilla on her promotion to Project Manager! Looking for your next career? Check out what Nancy has to say:

“I started working for SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus in June 2014 as a Production Technician. From there, I have grown immensely by learning a lot about the company and the industry. I went from being a Production Technician to becoming a Crew Chief, while also being one of the field trainers for new hires and potential Crew Chiefs in training. After years of hard work and dedication, I obtained many certifications and gained so much knowledge and experience in the industry, I was promoted to Project Manager starting in August 2020.

What I like most about working at SERVPRO is that we can help customers in their time of need. I also get the opportunity to do a little bit of everything from packing, cleaning, demolition, and my favorites: painting/encapsulating and ice blasting!

We have an excellent work environment with awesome mentors to help along the way. It is fast-paced, as we are a large group of hard working individuals - from office staff to managers to production. SERVPRO is a great company to work for because of the many benefits and the amount of workflow that comes in allows you to rely on steady income. As long as you work hard, there is so much room for career advancement.” – Nancy Fuentes-Bonilla.

If you are interested in joining the SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus team, please email careers@SERVPROctn.com. 

Crew Chief Explains Why She Loves to Work at SERVPRO

10/9/2020 (Permalink)

"I started working for SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus in February of 2018. I came in with little to no experience at all. In just a few short months I was able to understand how SERVPRO operates and all the different things they do to help people and companies in need.

Within the first year I was moved up to a Crew Chief and started getting more and more certifications. I have now been working as a Crew Chief for a little over a year. Everyday at SERVPRO is something different and that’s one thing that I really enjoy. At the end of each day you have a feeling of accomplishment looking back at everything you did and all the people you helped along the way. It’s really nice being able to walk into a strangers house and feel welcomed all because they know that SERVPRO is going to take care of them during such a tough time.

Working here is not “easy” and while there are challenges, being able to work alongside people who know how to keep a positive attitude throughout the day makes it that much better. SERVPRO is great company to work for with awesome employees and plenty of opportunities to succeed. If you aren’t scared to get your hands a little dirty and show initiative to do better within the company, then SERVPRO will be a great choice for you!" - Alexa Nunnally, Crew Chief

Fire Prevention Week 2020

10/6/2020 (Permalink)

This year's Fire Prevention Week theme is: Serve Up Fire Safety In The Kitchen!

Every year the National Fire Protection Agency practices this safety week to inform and bring awareness to the potentials of fires occurring while living your ordinary, every day life.

According to the NFPA, cooking is the #1 cause of home fire and home fire injuries. They also mentioned that unattended cooking is the leading cause of fires in the kitchen. The NFPA came up with some easy to remember tips to protect you, your family and your home, while in the kitchen:

  • STAY - focused on the food. never leave the kitchen when boiling, grilling or frying
  • PUT - a lid on it. Keep a lid nearby when cooking.
  • KEEP - cooking areas clear of oven mits, wooden utensils, towels, and food wrappers
  • PREVENT - scalds and burns by turning pot handles away from the stove's edge and keeping hot foods and liquids away from counter edges.

SERVPRO Understands The Stress After a Disaster

9/22/2020 (Permalink)

SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

We specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus  can also mitigate mold and mildew from your home or business. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

As the one of the largest SERVPRO franchises on the East Coast, no damage is too large or too small for our Disaster Recovery Team Bahen!

SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

We specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus can also mitigate mold and mildew from your home or business. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

No damage is too large or too small for SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus!