Recent Posts

Storms Myths vs. Facts

1/7/2022 (Permalink)

Storms are certainly a sight to behold and every year it seems there are some common safety misconceptions regarding how you should handle yourself during a severe weather event. Here at your local SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus we know that you and your family’s safety is your top priority, so we wanted to dispel some common storm safety myths in hopes that maybe we can help you protect your loved ones!

Myth: Highway overpasses are good shelters against tornadoes.

Fact: Overpasses can actually concentrate the wind from the storm and make things even more dangerous. Being above ground level is dangerous during a tornado.

Myth: Big vehicles like trucks and SUVs are safe to drive through flood waters.

Fact: NO vehicles are safe to drive through flood waters. It takes less than two feet of water to completely float most vehicles and if the water is moving rapidly, you can be easily swept away.

Myth: Flash floods only occur along areas with flowing water like streams and rivers.

Fact: Flash floods can occur almost anywhere that does not have the ability to properly drain water from a storm fast enough. This includes dry creek beds and even urban areas where no creaks or streams are present at all.

Myth: You are safe from lightning inside your home.

Fact: Since lightning is electricity, if your home is struck it could potentially travel through the wiring of your home and injure you should you be using them. It’s best to be extra cautious and avoid using electrical appliances and the bath/shower during a storm.

While sharing these myths is meant to help keep you and your family safer during storms, sometimes damage to your home is unavoidable. If you should find yourself with a damaged home after a storm give us a call and let us know how we can help!

What to Know About Foundation Damage

12/8/2021 (Permalink)

The foundation your house sits on is the most important part of your home’s structure. When people talk about what they’re doing to help prevent any water damage from affecting their homes, most would say they weren’t doing much of anything to protect their foundations. While ideally the way your house was built should help to mitigate any water damage from happening to your property’s foundation, this kind of damage can lead to cracks in the foundation and cause it to shift. This can weaken its structure and end up compromising the structural stability of your entire home. If you find yourself being one of those people we mentioned above, here are some tips to help prevent any water damage to your foundation:

Place a sump pump in your basement/make sure it functions properly – Sump pumps are designed to remove groundwater that has seeped into your foundation from around the property quickly so that it does not cause any damage. It is important to regularly inspect your pump and ensure it is working correctly so that when you need it no problems arise.

Clean your gutters and use downspouts – Cleaning your gutters is an important part of making sure your home is properly protected from water damage in many ways, but speaking for your foundation, a clean gutter will allow water to properly flow into your downspouts and AWAY from your property. Using downspouts to direct the water away from your foundation helps prevent it from pooling around your home and getting into the foundation to cause damage

Don’t let soil around your foundation completely dry out – This might sound slightly counterintuitive, however in times where there is little rain, and your soil is completely dried out it can shrink and cause gaps between it and the foundation. Then, when rain finally does come the soil can rapidly expand and put unexpected pressure on parts of your home’s foundation or pool in those gaps and get into the foundations structure and cause damage.

We hope you take advantage of these tips and that they help to prevent any water damage to the foundation of your home, but if you should find yourself with a basement full of water, or any other manor of water damage to your home we’re ready and waiting 24/7, 365 days a year to take your call.

Kitchen Fire Prevention

11/15/2021 (Permalink)

While everyone enjoys a home cooked meal, nobody likes dealing with fire damage in their kitchen. While accidents happen and sometimes there’s just nothing you can do about it, there are some things that you CAN do that can help prevent dangerous kitchen fires from damaging your home.

  • Always watch your cooking – it can be tempting to step away from the stove, especially when you’re missing your favorite TV show but make sure that you never leave your stove unattended while the heating elements are on
  • Set a timer – Set timers so that you don’t forget that an appliance is turned on and being used or so your food doesn’t start to burn
  • Keep a fire extinguisher in the kitchen – Make sure you have a fire extinguisher near your cooking area and also that it is accessible quickly in the event of an emergency
  • Clean appliances -Be sure to wipe down appliances when you’re done cooking to prevent any grease or food buildup that could catch on fire
  • Dust your kitchen – Dust buildup around electrical wiring is a big fire hazard
  • Smoke alarms – Make sure that you have a smoke alarm in your kitchen and most importantly that it is functioning properly
  • If something does catch on fire in a pot or pan, if possible, cover the fire with a lid to smother the flames and immediately turn off the burner
  • If you have a grease fire DO NOT use water to put it out, instead use baking soda to absorb the grease and smother the flames. Water can actually make a grease fire worse.

Follow these tips to help make sure your home is safe from kitchen fires but remember when accidents happen SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus is here to help.

Similarities Between Military and Working at SERVPRO

11/12/2021 (Permalink)

Here at SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus we understand that the transition from military service to the workforce back at home isn’t always the easiest. SERVPRO strives to be a company that supports our service men and women in every way we can. Check out our list below to discover how working for SERVPRO can relate back to your military experience.

  • SERVPRO takes teamwork and leadership seriously.
  • We are constantly training, and our employees learn new skills every day.
  • The employee structure and path to progression are clear and excellence in service is rewarded – There are many opportunities for advancement if you put in the work.
  • Every day is different, each job comes with its own set of challenges and no two are alike.
  • The physical and mental challenges of the jobs will help keep you engaged and motivated.

You’ve served your country, now you can come work at SERVPRO and serve your local community, helping others get their lives back on track after disaster strikes.

SERVPRO Handles Large Disasters

11/1/2021 (Permalink)

When large disasters hit an area the damage to buildings can be catastrophic. From fires to floods and water damage it takes a team of professionals to bring things back to normal. SERVPRO is here to help. Our disaster recovery team has the skills and knowledge to get the job done no matter how big and here’s why:

While our franchise is locally owned and operated, our SERVPRO network spans the nation giving us the resources and connections to respond faster to any location. Faster response times help prevent further damage from continuing to affect the area, ultimately reducing the overall cleanup costs.

 We have a team of highly specialized disaster recovery technicians that train specifically in the handling of large disasters and have played roles in huge recovery projects including Hurricane Katrina in 2005 and Hurricane Harvey in 2017. Our employees are IICRC certified in all areas of disaster recovery including fire damage, flood and water damage, mold mitigation and more.

Part of any post-disaster efforts is dealing with insurance companies. SERVPRO works closely with insurance agents and has developed countless contacts and relationships within the industry making the process a smoother and more productive effort.

Disasters take their toll, and cleanup efforts certainly sometimes feel unmanageable, but rest assured you can count on SERVPRO to respond faster to any disaster with the knowledge and resources needed to tackle any project big or small.

No Damage Too Big For SERVPRO of Chesterfield to Handle

10/28/2021 (Permalink)

When your home or business is faced with damage from storms, fire, or mold it’s easy to assume the worst. SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus believes that there is no loss too big for us to handle. We have the resources required to respond as fast as possible to help mitigate any further damage to your property and the knowledge to feel confident that we can make your loss “Like it never even happened.”

What makes SERVPRO so special?

Our employees are constantly learning the newest mitigation strategies and techniques with state-of-the-art equipment to make sure your home or business gets the best possible service we can offer. We are an IICRC Certified firm. The Institute of Inspection Cleaning and Restoration Certification program means that you can rest assured our team has gone through extensive training and perform at the best of their abilities.

We are family owned and operated. Our franchise team has over 35 years of experience serving our local community, with one of the largest franchises on the east coast. While we are locally owned, we still have the resources of a national company giving us the ability to respond faster and giving you the peace of mind you need when a disaster affects your property.

Do You Know How To Use a Fire Extinguisher?

10/26/2021 (Permalink)

In today’s busy world it can be easy to forget about the little things. Most of us have been told the process of using a fire extinguisher properly at least once, but in an emergency do you know well enough to not panic? There is a handy mnemonic that makes the steps easier to remember: PASS

  1. Pull– Pull the pin from the top of the fire extinguisher near the handle. This pin is in place to prevent the handle from being depressed when the extinguisher is not in use. You should also immediately test the extinguisher after this to ensure that it works and get an idea of how far the stream goes.
  2. Aim – Approach the fire while remaining safely as far as way as the extinguisher’s stream will allow you to and aim the nozzle at the base of the fire.
  3. Squeeze- Squeeze the handles of the extinguisher together to begin discharging the extinguishing agent.
  4. Sweep – Sweep the nozzle side to side as you approach closer to the fire making sure that the extinguishing agent is consistently aimed at the base of the flames.

Hopefully you will never be in a situation where you will need it, but it is important to understand the proper techniques for fire extinguisher use in order to keep your home safe and be able to respond in case of emergency.

Frostbite vs. Hypothermia

10/25/2021 (Permalink)

Our team at SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus cares about the dangers that colder weather has on your home. However, we also care about the affects of the cold on YOU and your family, as well. The frosty weather is starting to come in and the days are getting colder and colder. Can you recognize the signs of frostbite and hypothermia? Do you know what to do if you DO see signs of either?

Frostbite: Can cause loss of feeling and color around fingers, face, and toes.

Signs of a problem: Skin can start to feel firm or waxy. You may experience numbness and skin can be greyish-yellow in color

What to do: Cover exposed skin from the elements and seek shelter in a warm room. Soak affected body part in warm water to start warming area back up. DO NOT massage area or use a heating pad to warm up.

Hypothermia: Caused by a large drop in body temperature. Anything below 95 degrees is an emergency scenario

Signs of a problem: Loss of dexterity and memory, Confusion and exhaustion, shivering, slowed/slurred speech, drowsiness.

What to do: Do your best to cover any exposed skin from the elements and insulate the affected person as much as possible while seeking shelter in a warm room. Start warming the body from the center out. Chest, neck, and head should be warmed first. It is important to keep the person dry and wrapped up in warm blankets including both the head and neck.

Commercial HVAC Cleaning Before Winter Weather Hits

10/18/2021 (Permalink)

With winter coming, cold weather on the forefront and open windows being a thing of the past until next Spring, is your business’s HVAC system ready to handle its job providing your business with good quality air and proper circulation? HVAC cleaning is an important maintenance task for any business to ensure good quality air within a building.  Without regular proper cleaning your ducts can be accumulating:

  • Dirt and dust
  • Past odors
  • Pollen and other allergens
  • Debris
  • Mold spores and other contaminants

Additionally, cleaning is important to not only you, your staff, and customers, but also to the HVAC system itself! Debris and other build up in the ducting can lead to improper air circulation and cause your HVAC to work harder than it needs to. This can lead to expensive power bills or even more expensive repair costs on the HVAC system.

Do you know how long it’s been since your last duct cleaning? Give SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus a call and let our team of experts evaluate the air quality in your business and they can help you decide if it’s time to get them serviced.

What Makes Our SERVPRO Franchise Different Than Other Restoration Companies?

10/14/2021 (Permalink)

SERVPRO tractor trailer in front of building Our Disaster Recovery Team Bahen loaded a tractor trailer with equipment to fight the aftermath of Hurricane Ida down south.

At SERVPRO of Chesterfield and Tri-Cities Plus, we are part of a disaster restoration company that restores commercial and residential properties to their original, pre-disaster states. 

Our team Disaster Recovery Team Bahen consists of individuals who are large-loss experts, and are extremely knowledgeable in the best ways to efficiently tackle large-scale water or fire damages.

Although we serve our local community, we understand the need for qualified teams in other locations to respond when natural disasters strike. That’s why our Disaster Recovery Team has traveled down south to Florida, Georgia, Louisiana, and other states.

How is SERVPRO different from other disaster restoration companies?

  • Our restoration team guarantees that to the best of our abilities we will deliver pre-disaster conditions, and would never just patch things up.
  •  Our knowledge spans many areas including mold remediation, water damage,  fire damage, commercial cleaning and more.
  • We take on jobs of all sizes. Whether it’s residential or commercial, we promise to do our best to bring your properties back to preloss conditions.
  • Here at SERVPRO preparedness is key. While we only gain your business when disaster strikes, we like to focus on preparedness so you won’t have to hire us in the first place. We hope you will not need to contact us, but we’re ready when you do, 24/7, 365 days a year.

What makes SERVPRO a disaster restoration leader?

  • Our restoration specialists and technicians are ALWAYS TRAINING. Making sure our employees know the latest techniques and best practices to use on the job is very important to us.
  • With your health and safety paramount, SERVPRO invests in state-of-the-art technology. This allows us to give you a more effective and faster cleanup post disaster. 
  • Across the country SERVPRO is always there. Regardless of your location, there’s a good chance you can find a local SERVPRO with local employees ready to give you the high-quality disaster restoration services that our brand promises.

For disaster restoration assistance of any kind in central Virginia, give SERVPRO of Chesterfield and Tri-Cities Plus a call at (804) 378-2323. This franchise is independently owned and operated.