Recent Why SERVPRO Posts

SERVPRO Cleans Biohazard Materials

8/24/2022 (Permalink)

Here at SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus we’re primarily known as a restoration company, handling fire, water, and mold disasters for your family and businesses. While this is true, we are also equipped to handle many other scenarios that require cleanup and repairs to your property. This includes anything related to biohazards and crime scenes:

Pathogens including COVID-19

SERVPRO offers a vial pathogen cleaning service through our Certified: SERVPRO Cleaned program. With commercial cleaning equipment like foggers and proprietary cleaners, we’re able to give your property a specialized deep cleaning that goes beyond the scope of typical janitorial services.

Blood-borne Pathogens

Our team is trained to remove potentially hazardous substances resulting from accidents, crime scenes or death that includes bodily fluids.

Methamphetamine Labs

Many of the chemicals used in the production of illegal drugs are highly volatile and are capable of leaving harmful residues throughout a structure. Our technicians follow federal and state guidelines to properly clean all surfaces.

Tear Gas and Pepper Spray

The chemicals found in tear gas and pepper spray are toxic and corrosive. Our technicians are able to remove these toxins and irritants from the surfaces of your property and return the rooms to a safe and habitable space

Fire Extinguisher Residue

Using chemical or powder fire extinguishers leaves behind difficult to clean residues on the surfaces of your property. SERVPRO professionals can remove these residues from your home and help you decide which items are salvageable or should be discarded.

Fingerprint Powder

The powders left behind in evidence collection can be difficult to clean and easy to smear and make worse. Using our dry soil removal techniques and extraction devices we’re able to remove them while preventing their transfer to other surfaces.

Biohazard situations can often be traumatic, and our team is equipped to handle them with the respect and professionalism needed. In addition, we are also able to work directly with your insurance company to help streamline the processes and make things go as smoothly as possible. When you need to know that your property is clean and safe, SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus is here to help.

Top Work Places Richmond Times Dispatch

4/29/2022 (Permalink)

For the last nine years Richmond Times-Dispatch has partnered with Top Workplaces to survey the employees of companies in the greater Richmond area and rank the area’s top workplaces. This year, SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus is excited to announce that thanks to our wonderful #TeamBahen we’ve made the list! The award is based solely on the feedback provided by our employees in an anonymous survey administered by Energage. Only 87 companies made the list this year, and we’re incredibly proud to be a part of it!

Our team has over 35 years of experience serving our local community and beyond, and we have grown to be one of the largest SERVPRO franchises on the East Coast. We strive to create a workplace with ample opportunity for our employees to learn and grow their career with a company they’re excited to be a part of. With over 130 employees, we are proud to say that 18 employees have been employed for 10+ years and 26 employees have been employed for 5+ years. We know our success as a company would not be achievable without the hard work and dedication of our employees and we’re very grateful that our staff considers SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus to be one of the top workplaces in Richmond!

Protecting Your Data From Fire and Water Damage

3/21/2022 (Permalink)

As leaders in the fire and water damage restoration industry, every day we come face to face with how easy it is for things to get lost, broken, or even completely destroyed by one of these events. People often consider how to protect their physical property in these events but without proper precautions it’s just as easy to lose your digital property as well. Family photos, digitized personal or work documents, movie and music collections, and any other important things in your life that are stored digitally can be lost in an instant if your computer suffers from fire, smoke, or water damage. It’s important to make sure that you’re backing up your data to help keep it safe. Below are some of the different ways that you can achieve this goal and safeguard your digital property.

CDs & DVDs – CDs or compact discs, have been used for quite a while as a means to store things like music and movies. They’re a decent solution for small amounts of files if you can keep them organized and safe. The biggest issue with CDs is that they are very limited in storage space so large amounts of files can be difficult to manage as the number of discs stack up every time you make a new one. Additionally, discs degrade overtime, and the data can be corrupted or lost if not properly stored. CD backups are an older solution that can work in a pinch but is not recommended as your main backup source.

USB or external hard drive – These options are a much easier and more portable solution for backing up your personal data. USB sticks are often not more than a few inches long and quick to be able to stick in your pocket and external hard drives are not much bigger but can hold even more data on them. As technology improves the storage space on both of these devices continues to increase. The drawback for using these as your backup source is that unless it’s stored somewhere other than your home, it also faces the chance of being susceptible to fire and water damage.

Cloud Storage – While not technically a new concept, cloud storage is growing in popularity as a means to secure your data. Solutions like Google Drive, iCloud, and OneDrive have made keeping your data backed up and accessible as easy as it’s ever been. Cloud storage also has the added bonus that your data is stored offsite, so even if your computer is completely destroyed, all of the data that you’ve backed up is still completely safe and accessible by basically any device with an internet connection. Many companies offer small amounts of storage for free, but you can also pay to scale up your storage to whatever needs you may have.

While data backups are the ideal way to protect your digital property, sometimes it’s not feasible, or even your backup was damaged. That’s why here at SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus we also offer contents restoration. Our highly trained team of restoration experts can help to try and restore the items in your home to pre loss conditions instead of just throwing out anything that was damaged. This also includes electronics. We will bring them back to our warehouse to be disassembled and cleaned according to best practices. While some items may be more damaged than we can fix, SERVPRO’s contents restoration services can save some electronics that otherwise would have been considered lost.

Similarities Between Military and Working at SERVPRO

11/12/2021 (Permalink)

Here at SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus we understand that the transition from military service to the workforce back at home isn’t always the easiest. SERVPRO strives to be a company that supports our service men and women in every way we can. Check out our list below to discover how working for SERVPRO can relate back to your military experience.

  • SERVPRO takes teamwork and leadership seriously.
  • We are constantly training, and our employees learn new skills every day.
  • The employee structure and path to progression are clear and excellence in service is rewarded – There are many opportunities for advancement if you put in the work.
  • Every day is different, each job comes with its own set of challenges and no two are alike.
  • The physical and mental challenges of the jobs will help keep you engaged and motivated.

You’ve served your country, now you can come work at SERVPRO and serve your local community, helping others get their lives back on track after disaster strikes.

SERVPRO Handles Large Disasters

11/1/2021 (Permalink)

When large disasters hit an area the damage to buildings can be catastrophic. From fires to floods and water damage it takes a team of professionals to bring things back to normal. SERVPRO is here to help. Our disaster recovery team has the skills and knowledge to get the job done no matter how big and here’s why:

While our franchise is locally owned and operated, our SERVPRO network spans the nation giving us the resources and connections to respond faster to any location. Faster response times help prevent further damage from continuing to affect the area, ultimately reducing the overall cleanup costs.

 We have a team of highly specialized disaster recovery technicians that train specifically in the handling of large disasters and have played roles in huge recovery projects including Hurricane Katrina in 2005 and Hurricane Harvey in 2017. Our employees are IICRC certified in all areas of disaster recovery including fire damage, flood and water damage, mold mitigation and more.

Part of any post-disaster efforts is dealing with insurance companies. SERVPRO works closely with insurance agents and has developed countless contacts and relationships within the industry making the process a smoother and more productive effort.

Disasters take their toll, and cleanup efforts certainly sometimes feel unmanageable, but rest assured you can count on SERVPRO to respond faster to any disaster with the knowledge and resources needed to tackle any project big or small.

No Damage Too Big For SERVPRO of Chesterfield to Handle

10/28/2021 (Permalink)

When your home or business is faced with damage from storms, fire, or mold it’s easy to assume the worst. SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus believes that there is no loss too big for us to handle. We have the resources required to respond as fast as possible to help mitigate any further damage to your property and the knowledge to feel confident that we can make your loss “Like it never even happened.”

What makes SERVPRO so special?

Our employees are constantly learning the newest mitigation strategies and techniques with state-of-the-art equipment to make sure your home or business gets the best possible service we can offer. We are an IICRC Certified firm. The Institute of Inspection Cleaning and Restoration Certification program means that you can rest assured our team has gone through extensive training and perform at the best of their abilities.

We are family owned and operated. Our franchise team has over 35 years of experience serving our local community, with one of the largest franchises on the east coast. While we are locally owned, we still have the resources of a national company giving us the ability to respond faster and giving you the peace of mind you need when a disaster affects your property.

What Makes Our SERVPRO Franchise Different Than Other Restoration Companies?

10/14/2021 (Permalink)

SERVPRO tractor trailer in front of building Our Disaster Recovery Team Bahen loaded a tractor trailer with equipment to fight the aftermath of Hurricane Ida down south.

At SERVPRO of Chesterfield and Tri-Cities Plus, we are part of a disaster restoration company that restores commercial and residential properties to their original, pre-disaster states. 

Our team Disaster Recovery Team Bahen consists of individuals who are large-loss experts, and are extremely knowledgeable in the best ways to efficiently tackle large-scale water or fire damages.

Although we serve our local community, we understand the need for qualified teams in other locations to respond when natural disasters strike. That’s why our Disaster Recovery Team has traveled down south to Florida, Georgia, Louisiana, and other states.

How is SERVPRO different from other disaster restoration companies?

  • Our restoration team guarantees that to the best of our abilities we will deliver pre-disaster conditions, and would never just patch things up.
  •  Our knowledge spans many areas including mold remediation, water damage,  fire damage, commercial cleaning and more.
  • We take on jobs of all sizes. Whether it’s residential or commercial, we promise to do our best to bring your properties back to preloss conditions.
  • Here at SERVPRO preparedness is key. While we only gain your business when disaster strikes, we like to focus on preparedness so you won’t have to hire us in the first place. We hope you will not need to contact us, but we’re ready when you do, 24/7, 365 days a year.

What makes SERVPRO a disaster restoration leader?

  • Our restoration specialists and technicians are ALWAYS TRAINING. Making sure our employees know the latest techniques and best practices to use on the job is very important to us.
  • With your health and safety paramount, SERVPRO invests in state-of-the-art technology. This allows us to give you a more effective and faster cleanup post disaster. 
  • Across the country SERVPRO is always there. Regardless of your location, there’s a good chance you can find a local SERVPRO with local employees ready to give you the high-quality disaster restoration services that our brand promises.

For disaster restoration assistance of any kind in central Virginia, give SERVPRO of Chesterfield and Tri-Cities Plus a call at (804) 378-2323. This franchise is independently owned and operated.

Employee CJ Gallagher Compares the Special Olympics to SERVPRO's Community

8/20/2021 (Permalink)

Employee Spotlight - CJ Gallagher!

 CJ joined the team in April 2021 as a Part Time Warehouse Assistant. As an ambassador and multiple-sport athlete for the Special Olympics Virginia (basketball, tennis, softball, track and field, flag football, and golf), we sat down with CJ and talked about his role with SERVPRO of Chesterfield and how he compares the Special Olympics with SERVPRO’s community. “I recently spoke to the Special Olympics audience, and in the middle of my speech I told everyone how the Special Olympics is like SERVPRO - everybody works as a team. I was happy I was able to work here because this is a place that I always wanted to work after seeing the commercials on TV and I thought it was really cool. I love the teamwork here and how everybody is friendly. No one is putting pressure on me to go faster or go slower, and everybody seems to be happy with the way I work, so if they’re happy, I’m happy. It’s really an honor to work for SERVPRO. I love being here because every time I'm outside of work and I see the SERVPRO trucks around, it makes me feel honored and I feel really cool that I actually work for that company. I would tell someone who's interested in working here that I recommend the place, because everybody treats everyone well. Everyone does their work and I do my work and I think SERVPRO has great options because there are a lot of different jobs you can do here. I think working here is fun. I wake up in the morning happy, because I'm coming to work at a cool company. I get a lot of compliments on my work and every day I'm glad to be here.”

SERVPRO Hosts Job Fair

4/21/2021 (Permalink)

SERVPRO® of Chesterfield and SERVPRO® of Tri-Cities, Plus, local restoration company, announces a Spring 2021 Job Fair on April 21, 2021, from 10 a.m. to 2 p.m. at the SERVPRO Training Center located at 12001 Deerhill Road, Midlothian, VA.

SERVPRO® of Chesterfield and SERVPRO® of Tri-Cities, Plus will be hiring production technicians, crew chiefs, and reconstruction superintendents to join a growing team that is always here to help our community.

Without the pressure of a formal one-on-one interview, job seekers will enjoy refreshments, while getting the opportunity to ask any questions regarding the position and the offered benefits. Job seekers will have the opportunity meet team members, discuss the position of interest, and learn about the day-to-day operations. 

The job fair held at the SERVPRO® Training Center is located directly next to the SERVPRO® of Chesterfield and SERVPRO® of Tri-Cities, Plus headquarters, allowing job seekers to tour our 50,000 square-foot facility and see first-hand why this company has become one of the best restoration companies in the area. SERVPRO® of Chesterfield and SERVPRO® of Tri-Cities, Plus employees over 100 team members and over 1/3 of their employees have been there for 10+ years.

About SERVPRO® of Chesterfield and SERVPRO® of Tri-Cities, Plus:

We are an award-winning cleanup and restoration company with more than 35 years of experience. Independently owned and operated by Andrew and Theresa Bahen, SERVPRO® of Chesterfield and SERVPRO® of Tri-Cities, Plus has earned an excellent reputation with homeowners, insurance companies, business owners, facility managers, local and state government agencies, and commercial property management teams. Our highly trained teams respond 24/7, providing excellent service to those in need in our community. Our experience, people, capacity, and equipment uniquely qualifies us to handle large jobs, no matter how extensive the damage.

SERVPRO Cleaning Experts

3/31/2021 (Permalink)

Sometimes in the restoration industry, you will run into some pretty unusual scenarios.

At SERVPRO, our team can handle almost any type of cleaning, whether it’s structural like walls, ceilings, and floors, to contents like soft goods and furniture. However, what happens when your collection of taxidermy animal trophies have been affected? How would you go about cleaning these tricky contents? 

Recently our team ran into this situation and handled it flawlessly! This particular customer experienced heavy smoke and soot damage in their home after logs shifted in their gas fireplace spreading smoke throughout the entire home. This affected multiple rooms, contents, and yes, even their extensive collection of taxidermy animal trophies. Using SERVPRO's proprietary cleaning products and compressed air, our team was able to fully clean and deodorize our customer's beloved collection, making that soot and smoke damage “Like it never even happened.” 

What we’ve learned as restoration experts, is that most of the time, the customer will care more about their contents rather than the affected structure. These items are priceless and it’s our job to get them back to pre-damaged condition. There’s not much out there that our SERVPRO of Chesterfield and SERVPRO of  Tri-Cities, Plus team can’t clean!

Tee Has Worked at SERVPRO for 30 Years

10/20/2020 (Permalink)

Looking for your next career? Check out what our employees have to say:

“I have been working with SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus for over 30 years. This business has proven to me, time and time again, that this is the place where I am meant to be. I have always been someone who believed in hard work and was raised to have great pride in what I do. Here, you’ll find not just something you can do, but something you WANT to do, and make a career out of it. I found the true meaning of restoration while working for this company, and I stuck with it ever since.

One of the greatest things you can see while working at this company is the before and after of a job and watching people’s belongings being brought back to life after a tragedy. Not only does helping others give me a sense of gratification, but it also gives me great pride to work for a company that helps a diverse group of customers. One thing I would say to someone who is looking to work for SERVPRO is to make goals for yourself; but don’t stop there, always be positive! It can make you achieve many things here.

Working here has given me the knowledge and independence to not be afraid to do things on my own and to always be open to learning something new. This place has given me a second family. I have watched this company as it continues to grow, as their families grow, and they’ve seen me and my family grow along with them. It has been a wonderful journey working at SERVPRO, and I plan to retire from here.” – Theresa “Tee” Kelsor

If you are interested in joining the SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus Team, please email

Project Manager, Nancy Explains Why She Likes Working at SERVPRO

10/16/2020 (Permalink)

Please join us in congratulating Nancy Fuentes-Bonilla on her promotion to Project Manager! Looking for your next career? Check out what Nancy has to say:

“I started working for SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus in June 2014 as a Production Technician. From there, I have grown immensely by learning a lot about the company and the industry. I went from being a Production Technician to becoming a Crew Chief, while also being one of the field trainers for new hires and potential Crew Chiefs in training. After years of hard work and dedication, I obtained many certifications and gained so much knowledge and experience in the industry, I was promoted to Project Manager starting in August 2020.

What I like most about working at SERVPRO is that we can help customers in their time of need. I also get the opportunity to do a little bit of everything from packing, cleaning, demolition, and my favorites: painting/encapsulating and ice blasting!

We have an excellent work environment with awesome mentors to help along the way. It is fast-paced, as we are a large group of hard working individuals - from office staff to managers to production. SERVPRO is a great company to work for because of the many benefits and the amount of workflow that comes in allows you to rely on steady income. As long as you work hard, there is so much room for career advancement.” – Nancy Fuentes-Bonilla.

If you are interested in joining the SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus team, please email 

Crew Chief Explains Why She Loves to Work at SERVPRO

10/9/2020 (Permalink)

"I started working for SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus in February of 2018. I came in with little to no experience at all. In just a few short months I was able to understand how SERVPRO operates and all the different things they do to help people and companies in need.

Within the first year I was moved up to a Crew Chief and started getting more and more certifications. I have now been working as a Crew Chief for a little over a year. Everyday at SERVPRO is something different and that’s one thing that I really enjoy. At the end of each day you have a feeling of accomplishment looking back at everything you did and all the people you helped along the way. It’s really nice being able to walk into a strangers house and feel welcomed all because they know that SERVPRO is going to take care of them during such a tough time.

Working here is not “easy” and while there are challenges, being able to work alongside people who know how to keep a positive attitude throughout the day makes it that much better. SERVPRO is great company to work for with awesome employees and plenty of opportunities to succeed. If you aren’t scared to get your hands a little dirty and show initiative to do better within the company, then SERVPRO will be a great choice for you!" - Alexa Nunnally, Crew Chief

Project Manager, David Cover Explains Why You Should Work for Our Team

8/27/2020 (Permalink)

"I originally started working at SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus one summer in high school as a Technician when I was 15. I was excited to get a job where a lot of my friends worked. I continued working during breaks from school for the next couple of years and then eventually, got an office job somewhere else. It did not take me long to realize that it was not for me and I missed being able to go out to job sites, meet different people, and learn new skills daily. I came back 8 years ago as a Production Technician. I worked my way up and advanced from Production Technician to Crew Chief and then was quickly promoted to Project Manager. I now oversee and manage jobs dealing directly with customers and insurance companies.

Having been a part of the SERVPRO Family for many years, I feel directly invested in the success of the company. Not only are the owners invested in each of us, personally and professionally, they are also very generous with purchasing the best, state-of-the-art equipment and provide ample training, which has allowed us to be the best in the business. Customers are happy to see us when we arrive at a job, knowing we will be providing high quality service and make it “Like it never even happened.” I love knowing that I am helping someone in need. In addition, even in these hard times, this company has incredible job security, as there will always be those in need of our services. At SERVPRO, we are very close knit and it feels like a family. This line of work can be very demanding and at times stressful, and support of coworkers is a necessity. Whenever I come across a difficult or new task, there is always someone available who I can talk it through with and receive the help I need. Using teamwork, we can come up with the best plan of action together. Having a large support system makes challenging jobs become an on-site learning opportunity. Being able to constantly learn allows us to not become complacent and makes every day exciting.

If you want to work at a family owned company, learn new skills every day, and the opportunity to advance in your career, then come join #TeamBahen." - David Cover

Why You Should Work For Our Team

4/9/2020 (Permalink)

Office Manager, Christina Harding explains why she loves working at SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus.

"Helping people in their time of need is what I love most about working at SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus.I began working here in 2003, when I was 17 years old! I started as the Receptionist, but then moved into the Dispatcher position, which was probably my favorite. It was fast-paced, and I had contact with all employees and all customers. While working in the office for many years, I always dreamed about going into marketing… so they let me try. I think I made it 6 months – ha! While I love to talking to people & attending social gatherings, I’m more of the office type, so I became a Job File Coordinator. I caught on fast and eventually was promoted to Lead Job File Coordinator. Now, almost 17 years later, I am the Office Manager and have been for a few years now. I am involved all over the company – and I LOVE IT! Our work environment is fast-paced, rewarding & team oriented. We never settle for mediocre! We are constantly searching for new products and services to better ourselves. Our culture, our employees, and our daily sense of accomplishment makes SERVPRO a great place to work. Oh… and I love our owners! They have put so much into the company and we never go without something we need to get the job done. They have supported us all with the knowledge, experience, sweat and tears they have poured into the company. The fact that we have grown to be one of the largest restoration companies is because of their continued investment. If you like to work and you like to help people through unique situations, then this is the job for you! There is never a dull moment. No situation is the same and you learn something new every day – even 17 years in! Over a quarter of our company has been here for more than 5 years, many of us over 10 years, which shows the growth potential for any new candidate. The team we have is solid, which is why we continue to expand. We want people to work here and feel as if it’s their home. If you’re looking for a place to grow with, I encourage you to look right here!"

Start Your Career Here at SERVPRO

3/31/2020 (Permalink)

Team Leader, Matt Duffy discusses why he loves working at SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus.

SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus is not just a job, but instead it is a place where a career can be built. I began working here on my Christmas break during college in 2004. Throughout my four college years I worked as a technician on the production team then accepted a full-time position in the summer of 2008 when I graduated. From there, I quickly worked my way into a Crew Chief position. During my years as a Crew Chief, I was groomed for Project Manager position by Bobby Morgan (the general manager of 30+ years). The company hit a growth spurt during this time and the need to departmentalize the company lead to the Team Leader position where I reside today. I now oversee a group of Project Managers and production crew members. 

SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus carries the atmosphere of a small, family-owned business while being one of the largest restoration companies in our territory. The long tenure of our employees gives it the feel of a family environment. Our line of work is fast-paced, exciting, rewarding and offers no room for complacency. Each day offers a completely different scenario of problem solving with a feeling of accomplishment at the end of the day.

The company culture and extremely vested owners make SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus a wonderful place to work. It is easy to exert the hard work and dedication it takes to build a successful career while being a member of this great team. If you are in search of a company to grow with, build a career with, and feel appreciated on a daily basis then come aboard and join our incredible team.

Flu Season Cleaning

10/21/2019 (Permalink)

five people cleaning the contents inside a country club. Our crew works diligently to clean all the contents and furniture inside country club dining room.

At SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus, we understand the importance of a sanitized and clean environment during this cold and flu season. Some places are even more vulnerable than others such as assisted living facilities, hospitals, schools, universities, large office spaces, and many other places of work. A quick clean up from your custodian staff will sometimes not be enough to rid these environments of bacteria and viruses.

That's why SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus is happy to provide a professional, deep-cleaning using our advance cleaning products to drastically reduce the potential for flu and cod viruses to spread. Our crews are properly trained to provide through cleaning to every surface of the room and works diligently to ensure that the best cleaning is provided.

Sometimes this cleaning can be too much for your team to handle alone. Call the professionals at SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus to handle your cold and flu season cleaning, making sure your space is properly sanitized and cleaned.

Why Choose SERVPRO of Chesterfield

10/18/2019 (Permalink)

group of people sitting at a table This is a photo of our team members participating in additional training in our training facility.
  • Locally independently owned and operated, with the headquarters established in Chesterfield
  • Ranked 4th SERVPRO® Franchise in 2015
  • Named Franchise of the Year in 2008
  • More than 30 years of experience serving our local community
  • Excellent reputation with homeowners, insurance companies, business owners, facility managers, local and state government agencies and commercial property management teams

Company and Technician Certifications

  • NADCA – National Air Duct Cleaning Association
  • EPA – Lead Certified Firm
  • IAQA – Indoor Air quality Association
  • IICRC – Institute of Inspection, Cleaning & Restoration
  • CDS – Commercial Drying Specialist
  • WRT – Water Damage Restoration
  • ASCA – Air Systems Cleaning Specialist
  • OSHA – OSHA Training and Compliance
  • FSRT – Fire & Smoke Damage Restoration Technician
  • AMRT – Applied Microbial Remediation Technician
  • Plus many more

In the unfortunate event of a fire or water damage, call SERVPRO® of Chesterfield and SERVPRO® of Tri-Cities Plus. We will respond 24/7 with trained employees, state-of-the-art equipment and the resources required to perform emergency services to limit property damages.

Always Ready 24/7

10/11/2019 (Permalink)

Our team at SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus has been serving our community for over 30 years. That is 30 years of experience, training, learning, and growing to become professional experts on the fire and water restoration industry. When you have a disaster in your home or office, know that our team has the knowledge, tools and experience to handle your damages and get your home or office back to normal as quickly as possible.

We are always ready whenever disaster strikes. Whether it's 5pm or 5am, we have crews, vehicles stocked with equipment, and project managers ready to be dispatched. It's vitally important to call the professionals as quickly as possible, especially if you experience a water damage. The longer the water sits, the faster the damage occurs to wooden floors and the potential for growth to develop increases.

If you or your business experiences a fire or water damage, call the professionals at SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus at 804.3782323. We're always ready to respond 24/7 and assist you in your time of stress and need.

Hurricane Dorian

9/3/2019 (Permalink)

At SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus, we not only handle the local disasters that impact our communities, but we also travel up and down the East Coast to assist with other natural disasters.

Our franchise is a Disaster Recovery Team, which means we have the necessary amount of tools, man-power, and resources to travel to areas where a storm hits. As hurricane Dorian looms over the southeastern part of the United States, we are planning and strategizing the best way to assist businesses that are hit with damage. Our Disaster Recovery Team Leaders are loading equipment in trailers and organizing crews to head down east ready for whatever help we can give. Hurricane Dorian is now a Category 5 Hurricane and is suppose to be the strongest hurricane our nation has seen this year. Water and wind damage is inevitable, especially to businesses and homes close to the coast. 

Disaster Recovery Team Bahen stands ready to assist with damages down east and we are always here to help when disaster strikes.

IICRC Water Damage Restoration Certified Staff

5/22/2019 (Permalink)

Here at SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus, we believe in the importance of knowledge across all aspects of our employees. Whether you are out in the field handing the services first-hand, or in the office speaking on the phone with the customer, it is important that everyone is educated on our services. That's why SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus hosts multiple classes throughout the year for our technicians, project managers, office staff and even our sales and marketing team. IICRC stands for the Institute of Inspection Cleaning and Restoration Certification. Once you become IICRC certified in Water Damage Restoration, you have then pledged to perform services with skill, honestly and integrity to provide the consumer with the highest standard of care and expertise. Although they may not be in your home or office handling your water damage, our newly-certified office staff can certainly assist you with their certified knowledge and expertise in water damage restoration!

Veteran Home Fire

4/1/2019 (Permalink)

county meeting Henrico Board of Supervisors Meeting

Last week, the Henrico Board of Supervisors invited SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus and other groups involved in repairing Vietnam Vet Walter Flanagan's home fire to be recognized for helping a fellow resident at his time of need. Our General Manager, Bobby Morgan originally went out and met with the fire marshal, building inspector and the customer. The homeowner got the house from his parents but has no homeowners insurance. His parents kept everything and every room was full of contents. Our crews delivered boxes, packing paper, sharpies, trash bags, and packing tape to the home and began boxing up the homeowner's belongings that can be saved and cleaned from the smoke and soot damage. Our crews also set up a generate to give power to his home. While our team helped out this veteran, we also involved the local news to call for other groups or organizations to donate their time and resources. With an outpouring of love and generosity, multiple local organizations stepped in to help this veteran out and we were able to get him back inside his home with a new renovated kitchen and all new appliances.

Why Choose SERVPRO of Chesterfield for Fall Cleaning

10/22/2018 (Permalink)

Everyone has heard of spring cleaning, but not everyone knows the importance of fall cleaning! This is the time of year to get your house ready for the fall and winter weather. Check out this handy checklist of what to do before the fall leaves and winter weather takes over.

  • Vacuum all lamp shades
  • Hand clean all light fixtures
  • Check gutters, clean if needed
  • Wash windows and make sure they are sealed properly
  • Have rugs professionally cleaned by SERVPRO of Chesterfield
  • Wipe out kitchen and bathroom cabinets
  • Test smoke & carbon monoxide detectors
  • Wipe out window wells
  • Sweep out garage
  • Clean and store patio furniture
  • Clean or replace shower liners
  • Clean washing machine
  • Clean dishwasher
  • Go through food pantry
  • Clean oven
  • Clean and organize closets
  • Clean grill

And last but not least, purge! Donate what you don’t need, wear, or use.

If you don't want to take on the fall cleaning yourself and you would like to have your house professionally and thoroughly cleaned, call SERVPRO of Chesterfield for an estimate at 804.378.2323.

What To Do Until Help Arrives: Water Damage

10/12/2018 (Permalink)

Last night, Hurricane Michael made its way through central Virginia causing heavy rains and winds. Thousands across the area have lost power and have experienced flooded basements, crawl spaces, fallen trees on homes and businesses. Water damages like these can impact your home or business if it’s not addressed quickly.

Luckily, SERVPRO of Chesterfield has the tools and man-power to address everyone’s issues as quickly as possible. However, since we cannot get to everyone at the same time, we can offer tips and measures to take while you wait for help to arrive.

What To Do Until Help Arrives:

  • Shut off the source of water is possible
  • Turn off circuit breakers for wet areas, when access to the power distribution panel is safe from electrical shock
  • Remove as much excess water as possible by mopping and blotting
  • Wipe excess water from wood furniture after removing lamps and tabletop items
  • Remove and prop up wet upholstery cushions for even drying
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Remove to a safe, dry place any painting, art objects, computers, documents and other materials that are valuable or sensitive to moisture
  • Use wooden clothespins to keep furniture skirting off damp floors
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors
  • Hang furs and leather goods to dry separately at room temperature.

SERVPRO of Chesterfield will do everything to get to you as fast as possible and take care of your water damage. In the meantime, take these steps to safely save your affected furniture and personal items.

No Job Too Large

9/5/2018 (Permalink)

SERVPRO of Chesterfield has just begun a large project right here in our warehouse. A company was carrying 1,200 pallets from overseas into the US when the pallets were exposed to heavy moisture and water. Needless to say, these pallets sitting in moisture for an extended period of time began to produce growth. 

Our team was able to come up with a game plan to handle a job this large. The process consisted of cleaning, remediating and re-wrapping all 1,200 pallets. A 60 x 30 containment area filled with air scrubbers was constructed inside our warehouse to perform the necessary measures to get these pallets cleaned and free of mold. It was important to build a containment area to keep the air scrubbers working efficiently in a confined space.

If you has a small patch of mold in your house or 1,200 pallets covered in mold, choose the professionals at SERVPRO of Chesterfield to handle your job the right way.